I’ve only ever worked in Bank. But, I’ve never done any significant, meaningful work at USAA, project wise. It’s all something a single dev team could wrap up in a week, if even that, at a normal company. But, the pomp and circumstance of PIP and... — read more 

The employee meeting all but guaranteed we there will be layoffs this year. Like another comment in here, Wayne & co are going to see how many leave after the bonus payout, then April/May time frame is when layoffs will be announced, then again... — read more 

USAA Bank has been taking larger fraud losses than much larger banks, including Bank of America, for a few years now. Antiquated systems plus overly open policies have created a terrible challenge the bank is trying to work through and likely is... — read more 

I swear, five years ago I loved my job and I loved working here. Then suddenly things changed so much in both the culture and job security that it feels like this is a completely different company. Am I wrong? Am I wearing rose-tinted glasses and it... — read more 

https://news4sanantonio.com/amp/news/local/air-force-veterans-stolen-savings-result-in-long-dispute-with-usaa-fraud-banking-military-money-san-antonio

I typically check this site for, ya know, layoff talk. I haven’t seen that topic in a hot minute. Think we might see some chatter any time soon?

Our team is constantly told that we are "lead heavy" with risk analyst leads, that there is no budget, and has us worried about our job security... Yet, ERC manages to add yet another executive role?? SMH....

Instead of addressing the questions regarding PTO directly and professionally, he talked about a fictional scenario that my apply to 2% of USAA employees max. Stop dreaming if you thing Bob "HR Bro" Whittle is the answer to USAA's massive problems.

Our compensation team is horrible they bitched Cigna, PTO, Dental… What haven’t they botched????

Think it could happen here?? https://www.entrepreneur.com/business-news/bank-of-america-threatens-employees-who-dont-return-to/468879

I used to work at USAA on the phones a few years ago, and back then everyone (at least those not in Lead, Manager, and higher positions) got the same bonus percentage, from MSRs to IT to HR, etc. This was the typical "15-20%" that recruiters would... — read more 

Do not stop now keep pulse scores below 5 at all costs it matters!!

Employee satisfaction 39%, yet what does Wayne do? He triple downs on his RTO stance with “it’s not changing, get use to it, or don’t.” What a way to really bring employee sentiment up!

I know that they tried answering the whole Cigna fiasco. The bonus was - overall - not worse than last year's. But what items jumped out at you?

ERC 107%

So the January employee meeting is 48hours away. Time for questions! CIGNA is a nightmare, Dr’s are not accepting it and it’s difficult to find new Dr’s who accept it. Does USAA have any plans to ease employee worries? Wayne: “Talk to your... — read more 

We shouldn’t pay for USAA and CHRO’s mistake and need to demand that they pay for services no covered by Cigna.

There have been several threads popping up in slack this week on how bad the switch from Aetna to Cigna really is along with swipes at Tamla, who left us with this steaming pile of healthcare. Thanks for that "enhanced" benefit Tamla, hope the... — read more 

I thought it was a company wide thing for four days in office? Hmmm…

There will be another round of massive layoffs sometime in Q1, if it’s like last year, it’ll be in March.

It’s unfortunate that we just keep getting caught screwing members over! This needs to stop and I’m sorry but Exec Council & Executive leadership from our CEO has egg on their face yet again! Maybe, if instead of focusing on his personal belief that... — read more 

I sincerely hope that our bonuses are higher than expected and our merit pay increases are substantial. We effin deserve it.

Some changes started this week in our area. Perhaps the area will streamline duplicated and irrelevant processes because everything seems to be over engineered and are constantly changing at this company. The low employee retention should be a strong... — read more 

Beth Reisinger was here a short time and was a key contributor under Jeff Wallace. It looked like he specifically brought her in to help at the CFO level any idea why she was let go the email that went out said it is effective as of today?

How to track employee 4 days in the office! Yes, thats about the best innovation they could come up with. Offering innovative competitive products, we’ll leave that to our competitors!

https://www.msn.com/en-us/news/us/lawsuit-accusing-usaa-of-favoring-military-officers-over-enlistees-certified-as-class-action-case/ar-AA1myIax

Rumor going around, is that come March/April time frame, they’ll be giving notices to a percentage of remote employees to either move closer to an office location, or get a 60 days layoff notice. That is the talk around the Tampa offices this week as... — read more 

Who came up with this benefit and why? IMO, that's the employee's obligation and should not be on the company's dime? I got the free-tier packet I signed up for, but afraid to activate it, thinking that it's another way for the company to track me. — read more 

Why would USAA change the Tuition Reimbursement program and not have a cushion for employees to transition. How is this a benefit when we have to pay our own tuition. We’ve not been able to get a straight answer and every question is an automated... — read more 

Company to customers: you can do it all online…..

Does anyone know how USAA goes about identifying who to layoff? Is it LIFO? Performance based? Something else? I'd like to get an understanding of how at risk I'll be in 2024.

https://www.msn.com/en-us/money/careersandeducation/massive-layoffs-are-coming-in-2024/ar-AA1m7lZO So do we think USAA will be laying off en masse or just here and there? That it's gonna happen is for sure, but is USAA one of the biggies or just a... — read more 

Hopefully, the complaints reported on the unprofessional behaviors in the workplace will be taken seriously in 2024. Inappropriate behaviors (i.e. retaliation, profanity, threats, etc.), including those made by EMGs and Directors, should not be... — read more 

Her email has already been scrubbed clean, clicking on the properties displays the default only, no other info shows. Her profile is still there, but the pic is gone, so the scrubbing and sanitizing is still a work in progress. Slack profile isn't... — read more 

RTO needs to stay 2-3 in office or at home depending if you are within 30 miles should get more days at home. I know it’s wishful thinking but spending hours of my life to sit in office with no one near me. The other depts don’t even talk to me or... — read more 

https://www.cnbc.com/amp/2023/12/21/lawmakers-praise-wells-fargo-branch-union.html If they can do it so can we.

There are plenty of job postings all around, but I keep seeing the same ones again and again, just with different dates attached. It's like the companies are posting job openings without having any intention of filling them. Am I only imagining... — read more 

Boy we've really heard that empty phrase a lot from exec management lately. Of course it's totally bogus, they might hear us alright but they have their gold earplugs shoved in deep. They really don't care at all and it's obvious now. This is the... — read more 

I see people hoping things would improve with time and while I appreciate their optimism, I think they're being delusional. We are past the point of improvement. Things can only get worse. We'll continue to see targets increase and overall... — read more