I would love to take a severance package and run. Half-way through sealing a deal in another workplace, so I’m wondering if I’ll luck out and be able to leave this horrid place in style.

LoL - the best place to work for! You must mean that corporate utopia where dreams go to die, and false hope is served daily with a side of illusion. First, they woo you with tales of flexibility and modern work culture, promising that... — read more 

Leaning towards “just lay me off already”. Not that I expect a better workplace elsewhere in today’s corporate world, but I’ll get to watch other faces being equally incompetent and stabby. Staying for too long in one toxic environment becomes stale... — read more 

What the he-l happened to this place?

I’m hearing that there’s going to be 40+ new Bank roles opening. I’m bored AF in my current role, but I’ve been hearing that Fraud has had a huge attrition rate and that they’ll be doing compliance work for the next few years. Will it only be... — read more 

Can somebody please let me know what is our long-term strategy? I can't figure it out for the life of me, outside of "lay off as many employees as you can until you don't have anybody left to lay off."

Lot of change this year alone in audit. Bank head of audit moved out of role, lot of audit EMG departures, and now the head of audit services is leaving. Anyone have information on what is happening? Was there an ethics issue?

Executives that have never served. Executives that continually give themselves raises in the millions of dollars. Leaders that abuse employees who are also members of the military or their dependents. Very high rates, yet claiming to have very low... — read more 

What were people’s thoughts on the Bank Town Hall? Although he wasn’t as funny as Paul V, I thought he did a good job. Just a little depressing to think that things could get worse before they get better.

As an employee for about 5 years, I have seen a rapid decline in the environment and team spirit at USAA. I have held several roles here, and can say that my recent positions in P&C and ECIO are in toxic groups where you are fed to the wolves, are... — read more 

Compliance issues caused USAA to completely pivot away from what made them great and focus on complying with laws and regulations. That was the beginning of the "end." Then Wayne took over and hired McKinsey consultants, who have essentially been... — read more 

Herman Bulls is a Director on the board. He also happens to be vice chairman at JLL "the future of real estate". So how is it, that while there is a record low ESAT at USAA, someone who has undeniable external benefits to filling office space, is... — read more 

I've been waiting for years see what made this place great, and yet it's just felt like the titanic in slow motion... What happened??

With an average of 80 cases a month, of course our response time is delayed. Of course we don’t have the same quality in our calls. Of course we can’t show the same level of service. Of course we are running on fumes. Of course A LOT of good ER... — read more 

Anyone notice all the departures and moves in HR? Same people are untouchable and sent off to development opportunities. Tami - don’t buy what your leadership team is selling. They are the problem. Nothing good has come out of HR in a long time. — read more 

Thank you for your service!

I'm thankful for our beloved military men and women past, present and future who have preserved our freedom we hold so dear. Thank you for your service and may God continue to protect the United States of America!

So weird that they want four days in the office even though throughout aml and kyc that teams are soo spread out and managers and seniors are not even in the same building as their teammates. Please make it make sense… Theres a team in aml where... — read more 

Any new info as to what we can expect? I'm a nervous wreck here.

Organizational Stockholm Syndrome refers to a psychological phenomenon where employees develop an emotional bond with their employers or managers, even if they are treated poorly or unfairly. This can manifest in various ways: **Rationalizing... — read more 

BBRC recently underwent a leadership change, with Julie replacing Jenn Das the head. Additionally, several executives have departed within a few weeks. Does anyone have any thoughts on this situation? To date, the following individuals have left: ... — read more 

Seeing a few postings in those areas can someone provide honest feedback if worth looking into? Seems like we would have job security

Bosses are using 'silent lay-offs' and 'quiet firing' to get rid of employees. It could... — read more 

Can anyone share with certainty what the formula is for layoff please ? There are no go sites or procedures I can see. Anyone know what the time given is ( not just for Bank)

The company appears to be imploding from within!

We are getting close to July which means we are due for another large layoff. We have consistently been receiving a heads up from a legit source. I just hope they didn't recently get the ax too!

Many posts on this site have expressed this sad but true reality. New administration in place old one is gone and so is our voice which as many know used to really matter. Usaa aka titanic is real and in motion. Perplexes the heart and emotions. It's... — read more 

Many posts on this site have expressed this sad but true reality. New administration in place old one is gone and so is our voice which as many know used to really matter. Usaa aka titanic is real and in motion. Perplexes the heart and emotions. It's... — read more 

ED Martinez promised me an Employee Relations position once she got rid of people who weren’t working. She said they would hire entry level ER people. I listened and believed her lies. I realize she’s untouchable. It’s unfortunate. — read more 

Had several upper management send emails about their last day last week. I just saw one person that morning who was excited to hire more people on their team, and then they sent an email 1 hour later about it being their last day. What gives?

https://www.businessinsider.com/us-dell-workers-reject-return-to-office-hybrid-work-2024-6 'Nough Said!

I got fired from USAA, for just basically being on the wrong team. I got switched teams and for some reason my manager did not like me. I come to work and work I go home and work some more, I’m not an issue type of person. I was on her team and fired... — read more 

Has anyone refused to sign a PIP and what was the outcome?

There are so many opening up can I get some honest feedback on these roles? Good bad or ugly! I would think there is job security in that these days

Go!

If you know you know is Jeff Kennedy hitting the mark or too soon to tell

Someone tell me highlights im not watching this

How stupid is the ERC Olympics idea! I threw up watching the video.

USAA recognized with the public service lifesaver award from the American Foundation for Su----e Prevention. Did anyone else catch this? It’s appalling. Less than a year ago they were doing damage control over an employee su----e that occurred on... — read more