I have been following this board since last November when I was laid off from IT after more than 10 years. Although I found a good, better paying job, Follett was a great place to work and I am still interested in what is happening at Follett. I don’t recall any specific negative comments about Indians in the past year. The comments have always been very clear that the OUTSOURCING efficiency and OUTSOURCING quality was the problem, regardless of where the destination for outsourcing - be it India, China or Ukraine. Follett IT has ALWAYS been a melting pot with many different cultures working tougher as a team building quality cross functional applications with great success. It is obvious the poster below is a new employee in IT that does not know the history. The evaluation of whether outsourcing at Follett is a success or failure is still to come, but destroying a dedicated team of employees (not only IT but throughout the company) was NOT a good decision period. At the beginning, there was much publicity on the IT spend at Follett, have there been any updates published on IT spend today versus 2 years ago.
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Outsourcing was/is the issue because of it's maintainability and lack of quality and it did not and is not saving any money. It is causing more problems than solutions.
IT Spend is actually higher now versus two years ago. There is some relief from replacing very high paid consultants with lower standard rates which was a good idea.
Unfortunately, comments have been made on this board such as "Go back to India", and "It feels like I am working in India with so many new faces". May not have been the exact verbiage, but definitely along those lines which is disheartening. I never knew so many undercover racists existed at Follett. Fortunately, people like you make the place comfortable and enjoyable to work for.