I have been working at this 24 hours CVS for almost four years now. I started as a shift and now I am an operations manager. I've had many opportunities to become a store manager but I turned them down because they would interfere with my school (in the medical field). My current store manager took over the store about two years ago and things have been extremely different since then. Since almost nobody wants to work overnight, I have been working that third shift for almost since he started. Whenever major things happen in the store like store renovation and stuff, my manager takes me out of the overnight all of a sudden and has me working daytime for a month and once it's over he puts me back to overnight shift. and when the main freight guy goes out of the country for three months, he takes out of the overnight and makes me work 3 day shift and two night and when the guy returns puts me back to overnight. I've been very complicit and agreeable for so long until now. He is now asking me to work some day shift again and I am putting my foot down and speaking out saying I won't work that type of schedule anymore. Since then, he has been attempting to find reasons to complain about me and has threatened to fire me because as an operations manager I am supposed to be 100% available as he says. Him on the other hand has a fixed schedule and takes off Thursdays and Sundays all the time because "he wants to spend it with his family" as if I don't have family or life outside of CVS. I have asked him to choose to either have full time overnight or full time day shift, however judging from his actions, he wants me in both. He refused to let me go on my vacation last year saying CVS does not allow vacations Sep, Oct, Nov, Dec which is BS but since he offered to pay me while working and I needed the money, I did not take vacation. I want to complain to HR but I am scared that they would value his words over mine because he is a store manager and no change would come out of this. I NEED ADVISE ON HOW I CAN GO ABOUT THIS
7 replies (most recent on top)
Just get a note from your doctor saying the day time to overnight schedules aren’t good for your health....that’s what I did. I went thru the same situation. Now I’m on all day shifts. (I’m an ops manager)
As an operations manager, you are not actually supposed to work overnight. You are supposed to be at the forefront of customer service and daily operations, which occurs mostly daytime. From what I understand he is putting you some days overnight, some days day time and I can see that could interfere with whatever that you want to do outside of CVS and is not good for your health not having a stable sleeping pattern. You are right in deciding to ask to be scheduled either day time or overnight. If he is willing to pay you your vacation time while you are working that means you must be a valuable worker. And as one of the other commenter said your store manager will indeed get in trouble if they find out that he is doing that. All the ones not agreeing with you on here just know that are definitely store managers. 'Cause no one in their right mind would support the kind of schedule you have plus the SM refuses to work outside of his fixed schedule "because of his family". Good luck, and keep your head high. If you can, leave this company.
The only advise I would give is to make sure you understand what it is you want. Do you want the store to work with your school schedule AND not work nights.
The result may be less than full time hours.
Just because 2 people on here agree with you doesn’t mean that you have a case to take to the Supreme Court. Advise and Counsel doesn’t override anyone, they assess risk.
P.S. I have a feeling your rate is higher than you could make somewhere else.
Just be prepared for the fact that everyone doesn’t think like you do ( or people on this site)
I really don't see where your manager has done anything wrong.
Paying out vacation is against company policy. If you can go back in work brain, prove it, and print it then you can call advice and counsel and his a-- is grass. Besides that, follow the chain of command. If you get nowhere with him then go to your DL. If you don’t get anywhere with them and you call advice and counsel. If you don’t get anywhere with them then you call the division HR rep. Truth be known, if you open a case against him it’s very difficult for him to write you up for anything because it could be considered retaliation. Managers, DL and RL are not above company policy. They just like to scare you into thinking that everyone has their back and you’re on your own . Once you get advice and counsel or the ethics line involved, it’s out of their hands.
This is typical of CVS! If it’s not corporate mistreating it’s own people, then it’s your own SM mistreating you! There’s a reason cvs makes the worst companies to work for list, and you just described one of the reasons. I am sorry you have to go through that! Not right!
Quit complaining, you are upset he takes Thursdays and Sundays off? That horrible in the real world to have split days off. You think you are so good? Go out and apply for jobs see how green the grass is on the other side... Retail s---s and will always s---, schedules holidays nights etc.
You should be lucky you have a job without full time open availability. You are supposed to be 100% open as an Ops manager. Put on your big boy pants and deal with it and quit being a soft cry baby. Dont like it go drive uber or lyft be your own boss s---er.