If we are suppose to be all one company then why is their so many inconsistencies within call center mangers? Why are some managers awesome and as long has your hitting your PA goals or exceeding them they leave you be while some are allowed to be micromanaging a holes that no matter how well you do they always find something to write you up about? HR needs to be aware of this and compliance.
Good point by @YXSM5J1-7lhf.