Thread regarding AT&T layoffs

LEAKED: formula for next round of layoffs (management)

The formula gives a very straightforward way of putting everyone in list order in an objective way. It will minimize lawsuits which cost the company over $30M annually. You may have noticed new software pushed to your laptops/desktops/HVDs which tracks and graphs activity to the keystroke.

The legend is beneath the formula, which is current as of April 3. Here is the formula:

(75A + 15B)/60 + (185C)/(D) + 1.375E + 2F + G/180 + 20H + 45*I + J

where:

A = number of telecommute days as determined by VPN login (one per calendar day max). If the employee badges in to the work location that day at least twice and at least four hours apart (e.g. when entering in the morning and when coming back from lunch), a subsequent VPN login is assumed to be working from home after hours and will NOT count against the employee for that day.

B = number of "mostly idle" hours per day at desktop; this is calculated by the new software (check your system tray on Windows or Mac) by making one random sample per minute on average; more than 30 random samples in one hour that determine an "idle" (non moving/non typing) state per minute flags that hour as "mostly idle". This prevents employees from using a "drinky bird" device to hit keys, which generally do so at a much more regular interval; random sampling defeats that. (half kidding about that; just pointing out that any sort of attempt to circumvent it will likely not work)

C = using internally developed voice technology via webex (this is why they're pushing webex), C is the number of times the employee's line is transmitting noise above a 45dB threshold just prior to the meeting host asking everyone to "please mute" or "We're getting a lot of voices on the line" (it uses AI to determine the phrases); If there is one piece of advice this shows, it's to mute your phones/mics when on a call. Loophole here: The voice tracking software is not integrated with Skype, so if you primarily use Skype, it will not affect you.

D = the number of hours on which the employee spent calls (just here to normalize this factor; however, if you have been the target of a lot of "please mute" events, notice you can dilute this factor by scheduling and attending a lot of extra calls, even if just for 15 minutes).

E = the number of pages of personal printing the employee does on workplace 2020 printers; the "print release" centralized software efficiently scans all print jobs and has been making this determination since October 2016. It does not matter how much material (i.e. toner) is on each page; it's simply number of pages.

F = the number of personal (non work related) websites visited. This is a tricky one; it will look at the domain name primarily; subsequent visits to pages under the same domain will not count further against you as long as they are made within forty five seconds of the initial hit. There are some loopholes here, the best I can tell: sites determined by CSO software to be work-related include things like stackoverflow for developers. Google searches by themselves are likewise NOT counted against you. However, just after glancing at a brief list, it appears that CNN is NOT considered work related (just pointing it out for being ironic). That may change in the formula over time.

G = your base salary in U.S. dollars. Simple enough. Does not count team award/KCA or any other special awards

H = a factor based on your geo zone. This seems to me to double-dip a bit with G, above. However, everyone as you may know is in a geo zone tied to their permanent work location, N1 through N4. The higher the cost of labor in that zone, the more expensive the employees is not only by salary but also for things like employment taxes, cost of office space, utilities etc. So this factor is N1=1, N2=2.5, N3=4, N4=6. So this factor really hurts people in high-cost cities like New York, San Francisco, etc. If you're in one of those, you might consider getting out if you think your job is in jeopardy. The geo zone is only sampled once; it was taken November 1 already, so you can't affect it this round.

I = a factor based on your appraisal rating ("impact") for the previous calendar year. Extraordinary Impact = 0, Meaningful Impact=1, Limited impact=4. You can see the outsized effect they are placing on this one; Limited Impact folks are getting hammered by this factor.

J = this allows GM level (director) and above to set a fudge factor for extraordinary circumstances. It can be negative or positive and could help push the employee up or down a little bit. It's rather limited though in that the range that they can select in Amplify) is only -20 to +20. This tool is available the Supervisor area in eCorp right now; however, it's grayed out and won't be available for managers until the scores are calculated company-wide.

It's estimated that the calculations will be run as soon as one year of data is gathered across all the above factors, which will be completed on May 1. On May 6, scores will be released to supervisors, who can then work with their GMs to input the fudge factor. Then top "scorers" will be ordered to determine the impact to the business. If there is too much impact in one area, they may cut it off for one business unit and hit another business unit harder. But it's expected that those affected will be automatically notified via email by May 15.

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| 28973 views | | 62 replies (last September 24, 2023) | Reply
Post ID: @OP+YFlDXtZ

62 replies (most recent on top)

I'm all for factor "C". In fact, multiply it times 100.

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Post ID: @1ikm+YFlDXtZ

You greedy small minded leaders. BTW - Help save America and employ the next generation of Americans. Stop sending american jobs overseas to India. Remember us the ones that pay taxes and use your services? After all how long do you think you can keep this up before people get smart and boycott your products and services.

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Post ID: @maz+YFlDXtZ

I can’t believe how many of you boneheads actually believe this.

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Post ID: @epi+YFlDXtZ

The outside forces have a new automated dispatch platform that has been gathering info on techs for over a year. Knows where you are, skill set, driving distance to jobs and even the average amount of time a specific tech typically takes on a certain job type before dispatching. Needless to say the initial rollout was less than perfect but even with that the programmers learned a lot. Still a lot of tweaking going on and probably will for awhile but at some point it has the capability to eliminate a lot of support in the dispatch organizations.

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Post ID: @toq+YFlDXtZ

If any of this is indeed true, why don't they just install a tracking device on all of us.

They have. Called your company cell phone. Wouldn’t surprise me that some field Mgrs have been or will be busted about all the field time they are supposed to do and their company cell phone never leaves the garage.

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Post ID: @gkb+YFlDXtZ

"a subsequent VPN login is assumed to be working from home after hours and will NOT count against the employee for that day"

What abt folks who connect to vpn for early morning calls and then go to work? I bet there are several such legitimate scenarios. Will they be counted as telecommuted as well? Doesnt make sense.

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Post ID: @vzd+YFlDXtZ

I believe this is true as I heard the exact same formula in Item A as told to me by my friends at the labs regarding the VPN metrics and how they were collecting.....Frightening if the other metrics are also being used.....this is some crazy s$%t!!!

A = number of telecommute days as determined by VPN login (one per calendar day max). If the employee badges in to the work location that day at least twice and at least four hours apart (e.g. when entering in the morning and when coming back from lunch), a subsequent VPN login is assumed to be working from home after hours and will NOT count against the employee for that day.

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Post ID: @dwe+YFlDXtZ

I believe the VPN, badge swipes and the iDesk software that tracks. I don't buy the WebEx tracking at all. And I've seen thousands of packs of paper all over the place. I'm sure they check what you print as opposed to how much you print.

If any of this is indeed true, why don't they just install a tracking device on all of us.

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Post ID: @bvx+YFlDXtZ

Yeah sounds like a lot of bs

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Post ID: @tzt+YFlDXtZ

If you believe this formula then you must believe the earth is square ... such BS ...

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Post ID: @ctp+YFlDXtZ

znk - the formula has already been normalised based on the inputs. Don't concentrate on the units of measure; they are taken care of and enumerated in the legend. The result is simply a numerical score with no units.

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Post ID: @nea+YFlDXtZ

Here is the link to the software they are using. You can find it in the task manager as LSI something or other. Don’t recall without starting up my pc. https://www.lakesidesoftware.com

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Post ID: @kpx+YFlDXtZ

The formula does not make math sense. Various terms are not properly normalized, they don't even have the same units: First term may be days or numbers (but then why the denominator 60), second term unit is 1/hr, 3rd is just a number (# of pages), F is a #, G is $ ... may be there is some magic in the coefficients that normalizes all the units. The only factor that should matter is J .. if supervisor has done the hard work of defining meaning tasks, then there will be no idle meeting attending, website visiting, and counting time on vpn is just a brainless thing -- we work in a "sun never sets" world and people are on call at odd hours.

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Post ID: @znk+YFlDXtZ

there is something seriously wrong with a company when they have to resort to this kind of calculation. not a way to run a company imo. man am I glad I left for a better job.

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Post ID: @etj+YFlDXtZ

I have to vpn to get to servers even when I am in the office. So that sort of throws the whole formula out spec.

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Post ID: @eru+YFlDXtZ

Is this math?!?

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Post ID: @jux+YFlDXtZ

And I feel like a number, feel like a number

Feel like a stranger

A stranger in this land, I feel like a number

I'm not a number, I'm not a number

Damn it I'm a man, I said I'm a man

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Post ID: @cnp+YFlDXtZ

excellent creative and technical writing!!!

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Post ID: @jrq+YFlDXtZ

According to the formula pension, age, years of service and 401k are not counted, interesting. Also interesting is the conference call stats. If I’m in the office and engage in in-person collaboration meetings, I’m not on the phone nor typing, which will be counted against me. Seems contradictory to what we’ve been told to do?

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Post ID: @akc+YFlDXtZ

What’s the new software? I have not noticed any.

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Post ID: @uox+YFlDXtZ

Simply the product of people empire building for years and years and the inability to make precision cuts and not backfilling. Ineffective leadership, strategy, and management which explains $100 Billion Dollar Snafus by Leadership who has piloted the plane forever.

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Post ID: @tib+YFlDXtZ

There is a friendly competition of "The Biggest Loser" going on in the C-suite right now. They're waiting to see the % of each DR's organizations that hits the threshold. Randall is going to take the 'winner' (the one with the highest percentage of employees past the cutoff) out for a round of golf and bourbon tasting.

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Post ID: @cyc+YFlDXtZ

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