I work in retail and the amount of fraud is ridiculous they come in heards when they hit the store or do online pickups at my store also management does not care they just want the numbers while I get backed out later on if I do it and if I don’t do it I’m told I’m not a cop why question it even when you know it’s fraud now I think I’m being targeted with my observations
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The issue with fraud in retail is the result of the commission structure. As long as those up the chain receive a commission on the sale (fraudulent or not), they will look away until pushed by Asset Protection. They know fraud occurs but they don't care - as long as the sales goals being made and they receive their commissions. However, they will throw the rep under the bus when they things become obvious.
Fraud is really bad in this company. It's created by COR and copied by AR to hit unrealistic goals. When the rep gets caught the higher ups throw them under the bus. If the reps don't do it they lose their jobs. The small AR's usually don't do it because they see they see they see the negative impact it has on a business.
And don't give Asset Protection your user ID. Call from a burner phone or. trust me, the managers will know you reported it
I'm as disheartened as everyone else regarding layoffs etc. If this post is true it's a sad state of affairs. If the company is running that sloppy... management is to blame along side the scum that are stealing. That needs to be stopped immediately. Unreal.
If you suspect fraud, call the Asset Protection hotline. It can be anonymous.
It’s no surprise that the quality of retail hires have deteriorated over the years; hence the terrible grammer we see on these posts. It used to be somewhat difficult to obtain these positions. Some had to be referred to get in. These are 50-75K positions afterall. Well, 40-65K now.
What we now have are 18-20 year olds with little to no experience and a terrible work ethic taking these spots. I personally wouldn’t let someone who just got done with senior prom open up my business account or switch my home services over. Desperate times we’re seeing.
Let’s not even get started on the Rsc’s getting promoted within 6-9 months with no leadership experience...
How come everypost from ReTaiL is a complete runonof non-sequitar sneetances that make no Cents and seemteen writed by the peoleof Manila who wriet our SafeTY topicsor by angery Rushians wearing beaver hats?
They port metro numbers so there down payment is is 0 park around back or side of building when front is near empty and att is doing c-ap about it lax policies we spend time with them for no reason and some have figured out open up a business account it’s bad in the south east and area managers and store managers don’t care as for customer service worst I have seen in my short time there when we as employees see a change you know it’s bad. It’s the your new thing baby what amazes me is the managers don’t dare and some employees don’t and they at top of dsr reports I hope upper level managers read this stuff as far as I’m concerned the managers that allow it are just as bad as the people committing it
Retail is HORRIBLE!!! They are promoting people into management with less than 16mths of service! They are the “YES” people for sure! Come on Walmart Bestbuy Sams etc! Oh lets not forgot RST and non speaking English people! Go CWA!! Aint saved c-ap‼️‼️ Retails Store will start to fold before long and AT&T as a whole will be a name only of sub contractors!! Fraud fraud fraud! All over place and your right, management turns the other way for sure! Way to go Randall...
don't worry the people who work from home will save the company because they have an agreement and they are our genius leaders.
My 3 stores are slow.
How safe is retail? I know slow stores might not be but as a whole?