23 and 24th Dec. Alone FS line 5-9 deep 4 hrs staight. Average sales 18 to 23,000 for these dates. Supervisor over 13 years. So ridiculous signed off 2 registers, told customers in line that I was going on a break and I did, I took a well deserved 15 min. Break. Upper never said a word.
15 replies (most recent on top)
Agree FS need to look elsewhere, although most have/are staying because of health benefits or have been there 20, 30 years. Will not find new job with current wage, x supervisor @ $19 hr with affordable insurance.
Also, 20 30 years, puts us between 55-65. Not easy to start over at minimum wage. We are the grunt workers.
CVS atmosphere has been bumpy but past 2 yrs pressure had trickled down without explanation of a transaction of this magnitude.
We do not deserve to be treated as non human. Yes soon will be fazed out but we are still are employed by CVS that has a handbook full of bs.
Still so many are clueless that their position will no longer be a position or have been through many mergers not realizing this is different.
The company has every right to change policy and direction. Just please stop the harassment. You still need us in FS, at least for awhile.
If FS, employment who are below management, really understood what is going "on" and the new business model is a different business, that there be new positions that they are not qualified for in turn will create job elimination. Not sure if they would hold out or get it and leave.
Iif fs understood and were to leave at a rapid pace the co. would be in real trouble.
Please stop with the micro managing, putting in sick pay because hrs are cut, threats, all the shady behavior.
It's quite obvious that cvs does not care about the FS. Take the hint. Hours are a joke and they micromanage silly stuff like cfr and truck processes. Health hubs are the new direction. FS won't go away tomorrow but will be fazed out in the near future. Hours also will go down even more than the unbearably low amount we get now. They don't want to invest in the FS. Get out while you can!!! Only going to get worse. Next month I'm minimum hours every week. 50k FS
CVS is most known for it's stores, so the stores (and specifically the FS) isn't going anywhere anytime soon.
In response to "CVS is in trouble, how?" Reputation. As a consumer of dental, vision.check ups the last place I would want to go is CVS. Customers have been enduring unsatisfactory conditions for past 2 years as well. They are Fed up with poor service, mistakes in pharmacy, complain about the filthy carpets, product covered in dust, shelves bare and dirty, grimy chairs while waiting impatiently, parking lots full of beer bottles, trash, c---roaches crawling on floor and the bathrooms, yuck!
Who would want to go for these services in a cvs hub.
People have endured dealing with pharmacy, not that many to choose from, there are plenty of other choices for services that will be offered in a hub.
You are right look for other work and not just fs.
Yes the constant complaining is getting redundant. Part of the problem is corporates forseen awarness of FS situation. This was to be e expected. CVS has every right to disolve, expand their company. That said why is there an expectation that is unattainable.
Merger has been in the works for year. Its here,, continue to ignore the filth, until you see it, are you really going be shocked when inventories are even worse than last and be happy when your investigations prove its external. Continue to set FS up for failure and complain, we will be gone soon enough.
Complaints trickle down.
Another issue, FS lack of knowledge, at least 80% are clueless. Most have been through mergers before, do not understand this one is very different. Most are worker bees, with high school education who need and want to work.
Finally figured out why my manager kept suggesting i get tech license, thought he wanted to get rid of me. Did not want to work in pharmacy, angry customers.
Did appreciate managers hint, was finally able to understand my position would be no more.
Except there’s just as much pressure in the pharmacy with corporate’s unrelenting pressure and what they expect out of pharmacy people. Just because RX makes $$ means nothing in how they treat pharmacy employees not much better than FS!
I guess people like responding to post without really reading them. Cvs is in trouble how? Because at some point in the future you go in get dental, vision, checkups etc... in one stop and they will charge the insurance potentially 2- who knows how many times? Amazon can’t compete with that. The point is front end colleagues need to quit crying and start applying at target, Walmart, Home Depot. Different fields altogether, at some point payroll will be so razor thin and fs will be cut by a large portion, because margins aren’t there, and the insurance portion is $240+ billion business with high margins. Complaining that things are horrible in half the stores is common knowledge. Standing by and just complaining how awful cvs is, isn’t going to help you prepare for the inevitable storm that’s coming. They aren’t gonna want to pay a store manager 100k a year or asms 50-60k forever. So next time you want to do a post on how few hours or how cvs will pay or or there will corporate blow up. It isn’t going to happen. They will have the last laugh. Look for something now so it can just be a place that you use to work, and you no longer take it home.
People basically can get anything you can buy at cvs, at their local grocery store. Including pr-scrip-ions, as most grocery stores have pharmacies too. So what’s the draw for customers to come here anymore? Especially when we’re one of the most expensive retailers around?
Long time CVS employee (FS) here and my 2 cents is that Amazon is definitely a threat to cvs’ future! On-line the way to go nowadays and why go to the pharmacy when you can get your pr-scrip-ion online? Cvs cannot compete with that as most of their rx biz comes from the very pharmacies IN-store! The very same stores you guys all say are history. Cvs trying to turn themselves into a walk-in medical clinic with everything health, like eyes, ears, dental, insurance, etc. But will it be enough? Rising costs of rent, or property taxes, overhead for stores, etc. Amazon will always be cheaper and these days cost is everything to consumers, who will do almost anything to save money! So yes Cvs in trouble!
Yeah, they are definitely in trouble. Definitely after spending close to 80 billion on an insurance company that generates 240+ billion in combined rev a year now? Company isn’t in trouble just us front end colleagues aren’t a long term plan in the capacity that they were in the past. Disagree all you want, but I’m assuming you want to be someone that continues to go to work and complain. Why don’t they give more payroll, tell your dL or rvp or dapl to run the store. How does my schedule figure out hours for each store. Also why would the company change for someone like you? There are many yes people around and will always be able to hire someone new and pay less. Look for a better career, you can’t honestly tell me that cvs is best option for everyone griping on here? What if you take a pay cut, but work mon-fri? Better benefits? No holidays etc... naw let’s just work here still and complain and demand that the company go back to the Savon days and paid people irresponsibly. Tell me realistically how this is gonna blow ip in their face? Front store isn’t in the plan down the road. No reasons to sell sundries or toys or pay customers to buy laundry soap or cereal. I came to the realization 2 years ago, I’m not gonna retire here. I maybe have what 10 years tops that will be extremely stressful. Don’t be chuckle heads and look for something better.
Never milked the clock, love working, tasking, load, customer service, planos, etc. My pedomitor ave. 15,000 steps a day. The best thing I did was leave, now with wonderful company. We are human beings that deserve respect to our physical and mental well being.
Good luck
I respectfully disagree with the previous poster that there will be enough good stores that will pass cvs muster, that the company will never change. People have limits remember that. Even “cvs loyalists” have their limits. You push people long enough and hard enough and eventually even the good ones will give up! And that is the wild-card you can’t predict and why I say Cvs is in trouble.
The company is heading this way because it no longer cares to invest in the front store. Apparently you not figuring out why d--g retail is dying doesn’t surprise me. To think that cvs would even bother to invest good resources like labor hours(really all we ask for) is comical. Once market investigators were omitted the writing was on the wall. Also not to mention not paying district managers 150k+ a year that aren’t pharmacy supervisors. Yeah I know there are some left but those days are numbered. This Aetna purchase wasn’t a out of no where plan for the company. This was thought of years prior. Their will be enough stores that can perform make service, make sales, mcp, and nail rx metrics were field management and up will know that every other store has no excuse. This is retail and you have to adapt of die. If you aren’t looking towards greener pastures than you’re clearing waiting to die. If you can’t find another job with the type of experience that you have that pays more or laterally, then you definitely aren’t fit to have the job you currently have. Cosmetic planos are the same every year always more work than expected, less hours than the year before no fixtures etc. Same goes for operating hours. Definitely not disagreeing how bad work conditions are. This what I’m saying just like your customers that won’t change, like couponers or your regulars. This company isn’t gonna change and get worse each year. Sack up and make changes so you don’t have to dread working for cvs. It’s not a good career path especially if you aren’t retiring anytime soon.
People have different reasons why they stay here and put up with the garbage we put up with at cvs. And whatever reason that is, it’s their reason. It doesn’t have to be right or wrong, it’s just their (or your) personal reason why they (or you) stay here. That having been said, these personnel issues, and these hours cuts issues, have become a company-wide problem. And it’s only a matter of time before these problems rear their ugly head. Corporate doesn’t get and they never will. A district leader once said that lack of available store personnel is NOT an issue we are going to address. That pretty much sums up corporate’s mindset and so because of that we have the situation we have now at cvs at the store level. And this mindset was in place LONG before the Aetna merger was even proposed. We should be investing in our stores not cutting them down to nothing. And DL’s wonder why stuff isn’t getting done. Are they really that clueless? Cosmetic resets are behind schedule, customers consistently complain about not enough cashiers, it’s harder to keep up your service scores, the workload is overwhelming... Need I go on? This is not complaining, this is the current state of affairs at CVS. Only a matter of time before this blows up in corporate’s face.
Wow really dumb post. Why not just quit instead of acting like a dummy. Well deserved break? Can tell you’re definitely someone that milks the clock. As horrible as the company is. Someone like you makes this job that much worse . Kys.