I’ll start off by saying I am a-- at a store. There are a couple things everyone needs to realize.
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A trained monkey could do our job.
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A business will do what’s best for the business
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Phone technology is plateauing and customers aren’t buying phones like they used to
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The buying market will soon be the millennial generation who does all their shopping online
Verizon has seen these factors and is making changes accordingly. It’s not a personal thing to screw an individual sales rep over. The writing has been on the wall for over a year now that these changes were coming, starting with training our previously dependent customers to be self sufficient (smart setup, setup later, tech coach). The way I see it, reps that have grown accustom to the 3-4K commission checks have two options: Adjust your standard of living to match your new income or find another job that will allow you to maintain your standard of living.
The OP ( @WVLbLk7-blva )used stronger language than I would normally use myself, but I couldn't agree more with the essence of the post.