VDSI started as a support center for US Verizon IT. So there were not any innovation or valuable work done here right from the beginning except in few pockets. Most of the people stayed for 10+ years, since hike was constant and promotions were easy and became managers.
These incompetent managers who have zero knowledge of even basic IT now drive centers of excellence.
US top management is smart and have vision to change Verizon IT into innovation center. But middle management in VDSI which has developed a culture of complacency, really spoil the environment without adding any value to the company.
Managers spend most of their time 'scheming' whom to 'project' and how to 'project' rather than rewarding and recognizing outstanding work.
Open cronyism. 10+years of friendship with your manager is an important skill in VDSI which will enable you to thrive without doing anything.
No accountability. 'RIF' in December 2017 was done to send a message. But it was not properly done and still many useless people thrive. Because of these long timers, VDSI stares at a colossal failure.