How is it legal for AT&T to surplus union workers in retail and at the same time expand IHX which is taking our work away even though customers hate IHX and they can’t even meet there numbers? Can’t anyone see this is a union busting tactic? Why hasn’t CWA sued?
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Complain complain complain.
1) EVERY SSR has the opportunity to be an RSC. It’s 100% their choice.
2) IHX is not a failure overall. The team in your area probably just s---s.
3) I am constantly applauded about the fact no other company does what IHX does. We spend the time with them in the home answering the questions COR turns them away for.
IHX is a failure but AT&T props it up to brake the back of the union