Thread regarding State Farm Insurance layoffs

What is going on here!

So SF is trying to steer this ship in the right direction so they send a mass mail to retirees and ask them to work 6 days a week, extended hours for 5 months at a competitive wage. What retiree wants to sell their soul back to the devil and rack more havoc on their health. What ever happened to saying hey would you be interested in helping us and our customers out and how much can you do. No one wants to work like a dog.

Yes, State Farm, we know independents cost you about $900/ day but you expect retirees to work for peanuts

On top of that you have people who have dedicated 20+ years of their lives fulfilling your promise and you let them go, because they no longer meet your expectations. You have been working them like miles.

That is just cruel and abusive.

Good luck to all those struggling to keep the promise because that is what State Farmed trained you to do!

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| 4872 views | | 20 replies (last July 31, 2018) | Reply
Post ID: @OP+UkyTe7c

20 replies (most recent on top)

Temporary need! What planet are u on.

We’re in this mess because someone obviously didn’t anticipate the associate fall off. Who’s ever leading right now needs to step down. What a mess, everyone is either thinking of leaving or is leaving. It’s going to get the point the work load is going to pile up and service levels will be embarrassing

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Post ID: @6vwg+UkyTe7c

@6elq.....Yeah, very smart. They have a temporary need during the catastrophe season, so they seek to bring on experienced people to handle the workload during that time. No long term liability, just getting the job done with people who already know how to do it.

Doesn’t mean you have to like it while you wallow in your bitterness, but from a business standpoint and a cost effectiveness standpoint, it’s a very very smart move. And nobody is being forced to take the jobs, so for those who do, it’s a win/win.

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Post ID: @6dpq+UkyTe7c

Yes, doing something smart like asking the good people they fired to come back. The good people who had an excellent work product that they fired so they could replace them with new employees at a much lower salary. Really?? That’s your definition of smart?

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Post ID: @6elq+UkyTe7c

That’s just smart. This forum is mostly people telling us SF leadership is stupid, they only want to hire external help, and they don’t value experience. But they get blasted for doing something smart, too. Like turning to experienced SF associates during periods of peak need. So what is it you people honestly want? And spare me the canned speech about respect unless you can show some yourself.

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Post ID: @4roi+UkyTe7c

Mr tipsord leave. You are an abomination of a CEO and if SF were a public company you wouldn’t have lasted as long as you have because the shareholders would have demanded that you be loosed.

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Post ID: @3ols+UkyTe7c

I worked in this program last year. It was very sad that the management working with retirees was not very professional. They told us the reason they would use us again is because we were cheaper than IA.

The positive was we worked with good retirees that were concerned about the policyholders. We did a better job than any IA and felt we did accomplish something. It was good to get back to using your brain again.

From the posting it shows people were not treated right and I know how you feel. But why are we letting them win! If you need a little extra money don’t let the past keep you from doing the best for you! You can add to the 401K or have a little extra money in retirement. If you don’t like it, you can quit anytime! They don’t own you! They pay all your expenses so you don’t have anything lost except a little time! You can do a job and may enjoy it when you are in charge and can leave anytime!

Everyone should keep a positive attitude and forget the past be cause it is not healthy!!!!!! If you don’t have anything to do join up and show them what they lost with having us gone!

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Post ID: @2don+UkyTe7c

Is it only for retirees? Would they offer this to someone who quit ten years ago?

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Post ID: @2yhg+UkyTe7c

Like Clint Eastwood said in Heartbreak Ridge: DON'T GIVE THE PRICK THE SATISFACTION! :-)

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Post ID: @2ojj+UkyTe7c

And this ship is called the Titanic.

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Post ID: @bcy+UkyTe7c

I inquired (just curious) as took early retirement 2014 because the direction claims environment was heading, and received the following response.

Pay will be commensurate with a Claim Specialist or Team Manager salary range. Details for each job opportunity including location, length of assignment and salary will be communicated during the hiring process.

Selected individuals may need to work up to six days per week and extended hours based on the needs of the assignment. No paid time off will be offered for these positions.

Licensing will be arranged by the company - if necessary - and will be communicated during the hiring process.

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Post ID: @rly+UkyTe7c

6 days a week for extended hours but only at 90% our original salary? going back would impact our retiree status. how is this a "win" for retirees??

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Post ID: @mbi+UkyTe7c

First, let me say that I feel for all of the good people who have lost their jobs I have many friends in that situation. I think that the middle age employees who are still not able to retire are bearing the brunt of the cut-backs. Unfortunately, the company management have made decisions to lower personnel costs by consolidating jobs and expecting more out of the remaining workers…

There was a Retiree Work Program trial last year. I have been retired for 4 years and did this last fall for about two months. There working, were some very good people, there were some who lost their jobs on previous reorganizations and some had retired previously on their own and were probably just bored in retirement.

Also, I worked for an independent provider earlier and I can tell you there was a world of difference in the general thinking and customer service skills of the retired SF and many of the independent workers.

One problem I noticed now with using independents, is because of prior litigation on employee verses subcontract labor status, the company will not offer supervision or training to the individual independents, instead leaving it up to the independent provider companies. It was challenging with the multiple hurricanes caused demand for adjusters last year!

I do hope the company finds its way and will get back to offering a quality product, while and being competitive in the very competitive insurance market

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Post ID: @dya+UkyTe7c

The hell with coming back. Owe them nothing including loyalty. They started it they can finish it.

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Post ID: @qkr+UkyTe7c

Seriously? They e-mailed retirees asking them to come back and work after they were shown the door?

Can you imagine the cluster that will happen if the US gets hit with major hurricanes again this year?

IA firms will have to get waivers from Depts of Insurance to hire felons just so there will enough "boots on the ground" because I don't believe many retirees will want to come back after the way they were treated after decades of loyal service.

But then again....90% is 100% of 90%.

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Post ID: @nmg+UkyTe7c

I am a 25 year employee losing my job. I failed to see a clear picture of the new strategy to meet our customers needs.

I do feel the leader of State Farm has failed to fully convey the intent of his new strategies to our senior leaders.

Our senior leaders may believe the intended mission is well-understood and set expectations of what they believe will support the overall strategy to win.

Divisional managers try to support the overall mission, yet lack a clear understanding of the mission and feel uncomfortable asking for clarity for fear of the appearance of weakness.

Section managers are left focusing on expenditures and not the overall mission.

The team managers focus on supporting their manager and finding ideas to cut these expenses, comparing each senior adjuster, (the only boots on the ground with customers) weekly, and privately explaining how they are the weakest link.

The boots on the ground, the adjusters, either try to deliver the promise while having no idea or understanding of how to support the overall mission, or game the system for self preservation. The workload is continually increased, and adjusters are belittled and accused of not being engaged.

State Farm has provided my family 25 years of security and a very fair involuntary severance package. While I will no longer ride for the brand I only wish the best for this great company.

Mr. Tipsford, please take a step back, let go of your ego, examine the mission, provide senior leaders with a clear understanding of why these changes are necessary, (Keep it simple). Obtain feedback to insure this mission is clear to all.

If your boots on the ground know the why and how of supporting the overall picture, then you have the “Navy Seals” of the insurance industry behind you at ground zero. Without this the most perfect plan will fail!

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Post ID: @bsb+UkyTe7c

I treat people like sh--.,,,,,, seriously?

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Post ID: @oia+UkyTe7c

This is what a company in panic mode looks like

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Post ID: @jet+UkyTe7c

They pulled this last year when the hurricanes hit. SF contacted a number of retirees and asked if they would be interested in working CAT hours in a limited number of locations. I believe that they were offered 90% of the salary they were making when they separated from the company. Cheaper than Independents!

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Post ID: @yvz+UkyTe7c

At what rate would you come back? I understand they are offering business travel expenses. Where are you willing to travel to?

Do you have limitations on the scope of work? They are so vague. It's not a win win situation for anyone. Another epic fail on SF part. They are so removed foem employees!

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Post ID: @nul+UkyTe7c

I'd do 5 days for 3 months just to see what type of cluster it is these days. If not good, I'll go back to my patio bar.

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Post ID: @hqx+UkyTe7c

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