Fact - it takes longer to do simple tasks, that it cannot handle. It routes you through same cycle over and over again getting nothing accomplished. Fact - one has less functions to help customers, which just results in more calls into cust care. RC1 is the worst update I have ever seen on an activation system we have ever seen since Siebel.
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IHX will help you with orders by cancelling what we submitted and creating a new order. Why is this not being investigated by AP?
As a prem tech rc1 is nothing but issues. IHX seem to be able to have less issues. There ar a couple IHX in my area that are always willing to help with order issues on rc1 orders don’t be afraid to build a relationship with these guys they can help out a lot with orders if they are willing.
If your the kind of person that needs all the dots layed out and explained to you before you come to an understanding, then you are in management or need to be there................
Oh its a program/sh--ty system, my bad.
Domestic based CRC much better at everything in home related. Sometimes they’re hit and miss but I have a high success rate.
CRC will probably all be laid off tomorrow after Randy or one of his pals reads this.....hey we forgot those guys here!...where’s the axe!?!?
I’m in IHX and I never have an issue with RC1. Not sure where you’re seeing an issue.
They will blame employees for their self created problems, as usual.
That's how, ignoramus.
Go troll elsewhere.
Connect the dots for me on how this relates to layoffs please. Thanks!