Coverage team going away and nurses being moved to other teams, so many changes I can't keep up...Any coach out there with some insight on how the program is going to be run moving forward?thanks
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Just to clarify, when I complain about ct not doing anything for my roster when I'm out i'm not complaining about the ct nurses doing the work- I'm complaining about the idiots organizing the whole fiasco. We were told we wouldn't be punished for taking pto when they introduced the mps but when I took 2 weeks pto last year and came back to a roster that had not even been touched the whole time I was out and as a result a mps that was a mess, which I believe is why i was laid off, we are being punished for using vacay time. The frustration isn't aimed at our ct coworkers, it's aimed at the idiots in charge who can't tell their a-- from a hole in the ground and we suffer as a result. I know you guys are just doing your job
Another CT HCMRN here, and I had a roster before. You can not get onto CT without being able to successfully manage a roster. @RQDLdcx-pio I know how to case manage and i always ( as do many if not all of my teammates because we talk about these things in our group IMs) do the surveys as much as I can, plus try to go over some/all meds/ MDATs, etc. If the roster HCMRNs could see what a lot of US see, we could go on a similar rampage ( The occasional HCMRNs who have had the same mbr for months and months and no meds or no comp survey even started etc) . I dont sit there and complain about the HCM, I just try to do what I can to make the chart better. I dont mind doing that! Again, I HAD a roster before, and I remember how hard that was. I DO respect the fellow HCMRNs as a CT HCM and I really do enjoy doing this. I am not the only one on CT who feels this way. My CT teammates really like what we do, I promise you ! We know the auto dialer is not very helpful, and we on CT have no idea why some mbrs get called and others dont. We know many roster HCMs come back to no calls. We on CT have no idea why that happens, it is not our fault. We call whoever comes up on the dialer. I am very sorry to be going away as a CT. Its been a great experience. So who knows what will happen when we are each assigned a team. CT HCMs are not to blame or responsible for roster teammates who were RIF. Who knows, I may be next on the next round rumored to be in April. And I certainly would not blame fellow HCMRNs if that happens.
Before you all start jumping all over the CT Nurses. You should really ask what they were TOLD to do. You might find the deficits in the remit they were given and not in the work they do. I am not a CT Nurse but they have covered my members for many years when needed. They didn't do what I wanted but they did what they were told to do. The CT was never designed to cover all aspects of a persons roster. It's shocking how people have become so nasty.
I always appreciated you, CT. A cpl posters don’t speak for everyone. I never envied the way you would have to often overcome the resistance of members who only wanted to hear from their own CM. I thought that must be very challenging at times.
You called members you have no history with, with no idea if they would be open to your call or upset with it, or what each member’s quirks were, and so on. Your job was not easy! I always appreciated what CT did for my members.
CT nurse here of 5 years. I have had the privilege of covering your members while you were away. My heart breaks to read the comments fired at CT nurses in such blanket statements. I have worked hard and late hours to do it. I had no idea the hatred and disrespect that laid in your hearts. I was hired because of my extensive experience and no, I never had my own roster. Nursing is suppose to be a caring profession. Not so much when it comes to caring for one another. I was heartbroken to ride through all the changes that have occurred in the last 3 years specifically. But this thread doesn’t compare to how I feel tonight. Thanks for listening.
Our coach told us today that she expects to have a CT like group specific to each team or series of teams to better manage coverage. Who knows at this point. We were told today we ar wgettare no quite a few new nurses moved to our team.
From what I have seen of CT they do just enough to get by! Don’t address surveys or med lists at all.
I bet every CT nurse once had a roster. I’m sure they can handle it.
CT can handle anything that is thrown at them.
No mention of coverage team or autodialer in our meeting.
CT better beef it up, you have no idea what real case management is like.
So CT stay and gets moved to teams where they will bump HCM. The HCM member already developed relationships with? And I heard auto dialer is staying
CT here. was told no more dialer...anyone else?
You won't have rosters so it won't matter. You will be on autodialer.
What will happen now if we take off work?