As far as criteria for the lay off, as other posters have commented, we will never know how we are chosen. For me, I do not use my health insurance, I do not take prescription drugs, so I don't cost them extra for this. I do maximize my 401K for the full company match and I did use the tuition reimbursement-a full 5,000 a year for 4 years. Maybe I cost them too much anyway, but not in the way of the health benefits? I do not know what the salary range is for my position, but I have not had a salary increase in 3 years. But...do you remember the confidential employee opinion survey that we took June/July? Not the survey about what benefits we would rather have (more PTO versus a pay increase, etc) but the one about how we perceive our leaders are performing and team morale? Well, without going into details, I gave my honest feedback. And know I am being laid off. Maybe that wasn't so confidential after all?
Also, while much of this is affecting HAH, there are people here that are employed with the corporate side of Humana as well. Several of my team members follow this site as well, because, as another person said, there is absolutely zero communication by our leaders too! I have asked my leader questions and never get a straight answer. Ever. So the issues you are having are in other areas of the company too. Might not be the entire company, but not just specific to HAH.