" Sorry Mrs. Customer we no longer have WIFI available in store to transfer all of your content , here are instructions on how to do it at home." CASE CLOSED !!!! If a customer needs to do an early dpp upgrade then they should come back when they have backed up the phone.
42 replies (most recent on top)
The VZW way, always lying and underhanded "we no longer have wifi at store location"! Ummm! a wireless internet company not having wifi?
And here's a free hum and your bill won't go up!
The managers were not on the floor for most of the day at out location, so most had no clue on systems changes ,one of the employees spent 2 hours with a customer. Otherwise I saw no problems with set up later.Even though the managers left the cellbrites on the floor LOL. In plain sight. I was actually shocked that most accepted it. I have too see this weekend when we're busy.