I want to start off by saying I have the utmost respect for the CVS, however,I think it was just a c---y guy that went off on a rampage and we should not be held accountable for his actions and anything else that had occurred should have been dealt with at the store level and that person should have been fired and held accountable for the whole matter ,but he took upon himself , but getting rid of all of your loss prevention Personnel is just pure unprofessional and if they think that was a lawsuit get ready for when store managers and uneducated and unexperienced Personnel from your stores start accusing people of thefts and calling the police and then False arrest are going to be out of control... and the police are not even going to want to respond to the stores ,because they're going to know there's no loss prevention Personnel so they're not going to trust what they hear from the store associate just like we didn't...
ps, if a police department did this for every time something happens that they're held accountable ,does that mean they shut down the police department ,or do they retrain and make different policies and procedures..