http://www.charlotteobserver.com/news/business/banking/article153561314.html
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My group provides quality monitoring for Wells Fargo Dealer Services and we were just advised today that approximately 25% of our job functions were going to the Philippines by November. I'm assuming this is all part of some grand cost saving recouping initiative to throw as many of us under the bus so management can walk away with their golden parachutes intact.
Yes, to the phillipines, india or costa rica these jobs are not just customer service call center ones but also higher level paying IT jobs including information security and software development.