For anyone who was let go back on March 23, has your benefits been reinstated yet? BC/BS says they haven't got paperwork, Cobra says they've sent it....
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I had similar issues and requested them to email it while I was on phone with HCSC. I believe all you need is an account number and mailing address. In my case genius enbridge hr benefits analyst did not send my paper work on time. The company is filled with incompetent employees from top to bottom.