Thread regarding Sears layoffs

We're a 1 tier store and haven't had anyone staffed in our womans cashwrap in over a year. The jewelry cashwrap is the main check out register. There's only 1 jewelry associate, so cashiers/mcas, and sometimes appliance associates show jewelry, hell we've even had a hardware salesman sell jewelry before.

So far this year I know we're missing 2 bridal sets from our case, sure inventory will show alot more in the other cases!

But, when everybody and their mother is showing jewelry, I guess sh*t happens.... Our SM didn't wasn't upset either time, and I'm pretty sure she probably didn't go through the proper procedure when it happened either.

Good luck to all the jewelry associates! It's maddening!!!

That's the experience in my so-called A level store too. No one available to MCA since they all have to ring now. There is one cashier per floor scheduled so the MCAs help with the line and hate it.

I don't know if jewelry is going to become a regular cash wrap. As someone posted below, it's a different security level back there. Our store mostly respects it but not always. I haven't heard about any changes to the jewelry products in our store. The FJ associates are there for commission on purpose.

I feel bad for the HA guys who help out but literally make no money. Or have to put in for each hour they cashiered every week.

@jzs- it's definitely not working at our store either. No one mcas anymore. Now that they're all "coded" as cashiers as well, they are cashiering all the time because we are always too busy for the one person assigned to the cac. Our fitting rooms are constantly full and the floor never gets straightened up. It's an unbelievable mess.

Sounds like a good change to me. And looks at say Kohl's....they have that big register counter toward the front of their mall entrance too. I was just in Dundee a week ago or so, and they took their cash register island out of men's which makes sense as it wasn't always "manned."

This was confirmed today by a member of management to me. We are considered an"A" store and if this is going on what happens to the sales support team they created? Are they going back to the old format? Where cashiers and mcas are separate again. I hope this is the case because it isn't working at all for our store.

I havent seen that change here the only thing is their is no cashier at the mall (near jewelry) so the girl in jewelry has to ring up at times for one good hour to 2.

Sears is doing away with the expensive jewelry....it is all going to being sent away....it does not really sell anyway but that gives jewelry less to sell.

Whatever else may be happening with the company, I think this change actually makes sense. We have 2 cacs at the front of our store. One is NEVER staffed. Customers are constantly complaining about that empty cashwrap (which is literally 15 feet from fine jewelry). Removing it makes sense. All the people who want to check out there check out in jewelry anyway.

Center Island Cash Wraps started back in the 80s, after consolidating departments only got rid of "only so much" full time help.

Payroll was the only thing that could be controlled, because the rest of the company was so out of control.

We always joked that they're be one register left at one entrance with one poor SOB left to ring everyone up.

Guess we're getting closer to that day.

Does anyone think any of this really matters? Obviously dramatically fewer and fewer "members" are "buying" anything every quarter.

This was started in my Sears store yesterday,we really have no fine jewelry associates anyway,so now the women's cashiers will be in the jewelry counter.

They seldom ring up any thing from hardliner,but at the hardliners cash wrap we must ring up everything even though we are on commission in HI.

Who,s idea was this anyway?

The ladies at the fine jewelry counter enjoy a nice anal poking.

At our store they're pulling out a 12 foot section of the glass cases and replacing it with part of the cashwrap that they're tearing out. Our FJ team only gets commission on care plans. Our FJ coordinator is becoming the FJ/Cashier Lead now. I'm just wondering what it will mean for background checks. Right now FJ has to pass a level 2 background but cashiers don't.

Fine Jewelry is commission plus base. Definitely difficult to makes FJ sales if you're ring up lawnmowers at the jewelry counter. Pay is less than min wage with the commission hopefully bringing your wage up.

Haha...could you imagine a customer plopping down something heavy like a 50-lb tool set on the (glass) jewelry counter, causing it to shatter? That would be something to see.

I would like to know is the Jewelry Dept on commission, plus a hourly wage? How can the jewelry dept take care of their customers, and ring out customers at the same time. Hopefully this is just temp, and they are doing something different.

We don't open our women's registers any more. Started after Christmas. We are getting remodeled & I've been told there will only be one set of registers other than jewelry. Our jewelry people refuse to ring up anything other than fine jewelry including credit card payments so this should be interesting. I can't see tools and bulky items getting rung up at jewelry even if they were willing though.

Someone told me that today about this also and if it is true then it probably won't be told to us until the last minute. I'm glad we have this site at least we can hear the truth.

We have a one floor store with a jewelry counter and 2 cash wraps. We never have more than one cashier working. They are tearing out one of our cash wraps this week and remodeling part of our jewelry counter. Not all stores are doing this, but many are.