It's like the countdown to closure. Missing the number 4 makes it sound like Sears can't count correctly. No surprise there I guess.
Has anyone thought about the $$$ spent on the buttons the employees have to wear, the signs & worst of all the pens? Couldn't find a freakin pen around the store to save your life and now there are specially made 5321 pens??? But hours are cut? Layoffs? And hardly any merchandise on the floor? Ok.
Pens and T shirts?
Lets hear it for the guy who spent millions for promotional campaigns, that raises sales 100k a year.
A real hero.
We get those reports too. I guess every store in the chain does. The lengthy replenishment report for example which is pages getting thrown away daily. The name tag sheets where you can only use the page once so if you only have one or two tags, that's it for the sheets usefulness. All kinds of stuff shows up on the printer only to be thrown away in the bucket next to it.
Wasting paper is the thing to do. We go through at least a rem of paper everyday with printing e-mails along with the daily paperwork that most gets thrown into the trash because we don;t use it anymore. 10 cases of paper per month, 120 cases of paper per year just on paperwork we throw away.
I'm laughing. Something I don't do often on this site.
wait for the Sears/Kmart ballcaps they look really cool
Is the T shirt thing real?
The buttons & pens bug me too. And the signs.
Speaking of which, Sears wastes tons of paper making the ad signs all the time. Much of the stuff isn't even on a true sale or is the same price with a new ad sign. All of this could be additional workers or pay raises for the people actually working the stores.
Countdown to closure is right.
All I care about is: Where is my new T-shirt? They sent an e-mail saying we would get a new one with some sort of cat meme with the words everything is O.K. I guess that is to give customers and employees the good feeling that we are not going out of business. They try so hard to be relevant and to be hip and cool but it always looks like the 60 year old grandma who is wearing hot pants and a tube top driving a convertable.. As my teenage kids would say "Only old people shop at Sears"
I once heard this observation about Sears, "I've never encountered a company that is so eager to jump over a dollar to pick up a dime." That seems to be the principle followed with the 5-3-2-1 program.
5321 was dead before it even hit the stores. Only financially illiterate will fall for the scam--$300 in points after spending $10,000 within 12 months.
As for the pens and buttons...that doesn't surprise me. This company's mission seems to be all about waste and inefficiency, kind of like the government. Yet, there are "no" hours to complete the laundry list of project that "need" to be done.
Our store has merchandise--tons of it, the trucks keep coming--but there's no one to put it out or make floor space for it! Why? Hours have been parked to nothing, yet at corporate there's hundreds of employees making over $100k a year that add little or no value to the company, except to come up with funny programs like 5321 and create cutesy posters to hang up in the break room.