Thread regarding AT&T layoffs

Customer experience

In one district, three ASMs they let go have more than 8 years with company. In our store, they have kept the three with less than two years in the role and one of them is less than three months in ASM role.

The three kept have no clue what to do with customer situations and sales team has to tell them what to do.

Customer experience my A--.

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| 1221 views | | 4 replies (last February 3, 2017) | Reply
Post ID: @OP+LFrC9Xt

4 replies (most recent on top)

A few of the ASMs in my area that opted in to be let go were denied, most likely due to tenure. It costs more to surplus someone that has been with the company 10+ years than it does someone that just got hired a few years ago.

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Post ID: @jvl+LFrC9Xt

You guys really think more cuts are coming to COR?

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Post ID: @gze+LFrC9Xt

In my area 2 asms were surplused. 1 was a poor performer and the other was the oldest(age not tenure) asm in the area. But we just had 2 rsc positions open up in the area. This is pretty crazy time but do what you can to distinguish yourself from from others

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Post ID: @eto+LFrC9Xt

This is exactly the same in my district! There is more to come in a few months! I hope everyone who still works there is watching and learning. Be ready before summer.

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Post ID: @hbv+LFrC9Xt

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