'While most wireless providers appear somewhere on lists ranking the companies with the worst customer service, AT&T had the dubious honor of ranking number one among all companies in a survey asking subscribers which companies have the worst customer service in the country." Per article listing the 5 companies customers hate to call.
4 replies (most recent on top)
@ 2gcq - if you're calling mobility CS, the overwhelming majority of call centers are in the US.
Feel like CS*
I feel like C's has gotten worse in atleast the last 3 months. It's almost like they are robots overseas somewhere.. rarely get american call centers now when I call internal and external numbers.
By far the number one complaint from customers mouths as soon as we make contact with them. T don't care.