Thread regarding Cisco Systems Inc. layoffs

The "college new hire" miscalculation

A new trend has undoubtedly emerged; get rid of the older, pricier employee that has been around for a decade and replace them with a contractor, H1B or college new hire. Even though I will probably be impacted in this next LR (manager put a random 15 min 1:1 on my calendar today) and my role filled by one of these people, I have nothing against them. An opportunity has come up and they are making the most of it. However, with this low cost hiring trend there may be an unwanted consequence.

All the Millennials and new college hires that I've mentored have little interest in staying @ Cisco more than 2 years. For better or worse, their perception of loyalty to the company is completely different than those that have been around for a while. They are here to get what they can, put Cisco on the resume and move up through the ranks quickly if possible. If the money does not present itself and/or they see no future, they will be gone to the next highest bidder, FAST. This is the marketplace we (they) live in and in many ways I see why they do it.

From the Cisco 'People Deal' (whatever the f-- that is) perspective, I see nothing but constant workforce churn ahead. A period of equilibrium will be difficult to reach and there will always be an atmosphere of new hire training and ramp-up. I'm sure HR doesn't care because it's ultimately about getting a job done as inexpensively as possible but I wonder how long term, this will impact productivity........and culture?

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| 2717 views | | 10 replies (last November 3, 2016) | Reply
Post ID: @OP+KaI17BJ

10 replies (most recent on top)

I'd love to see someone stand up during the next Cisco LIVE session - dedicated to questions only....and have an articulate confrontation with ELT - that included follow up questions when ELT try to dodge the issue.

I'd love to see that too, but we all know it will never happen. And if it did, that person would suddenly find that their job performance was subpar & they'd quickly be terminated at the first possible opportunity.

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Post ID: @1iuz+KaI17BJ

@1xwu Why can't that person be you?

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Post ID: @1agb+KaI17BJ

"HR is just hiring what they're told to hire." - reality check.....Department Hiring managers do the hiring. HR's function in hiring mainly facilitating 1) Getting the req posted 2) identifying resources for the department managers to interview and then 3) Once the manager has made a decision, working with the applicant to get their offer letter signed.

The more relevant point is the concern that Cisco is systemically replacing older/higher cost employees with younger/less expensive/less experienced employees. There is a corporate strategy around this and everyone is just fretting about when it could be them without doing anything about it beyond embarrassed/shy/non confrontational comments.

I'd love to see someone stand up during the next Cisco LIVE session - dedicated to questions only....and have an articulate confrontation with ELT - that included follow up questions when ELT try to dodge the issue.

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Post ID: @1xwu+KaI17BJ

Any update on second round of adjustments in UK or Ireland? I'm on PTO. Anything could be waiting for me next week.

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Post ID: @fdd+KaI17BJ

Richard, what is clear is that the bean counters don't consider the cost of bugs/defects/poor quality in that decision to get the job done as cheaply as possible. If you constantly create products/updates with issues, then you have to increase your support staff to handle the influx of cases/support calls. Then the development team can't focus on new development because it's constantly having to go back and fix issues and (hopefully) ensure that the fixes don't break something else or break the new development. The question is, is hiring low-wage tier 1 workers to field support calls and open cases for the development teams plus younger developers cheaper than hiring / retaining experienced talent? HR is just hiring what they're told to hire.

I may be showing my age here, but I worked at a company that decided to outsource their development to India. They were going to keep testing and build/release in-house. While the developers were cheaper, they quickly found out that they had to increase the number of liaisons between the product team and the India developers to adequately communicate the requirements, that requirements had to be more detailed because there was no longer the information sharing outside the requirements tool, and that the turn around time for changes increased three fold. They had to create a change request describing the desired changes and wait for India to see it. Then someone in India would ask for clarification and wait for the US program team to see the question. Then someone had to provide the clarification. Sometimes this went back and forth several times killing a day every time. Then India would do the work and someone in the US would build the new code and let the testers test it in-house. If it failed, or had unanticipated results due to unclear requirements, then it had to go back and start over again. The loss in productivity and increased costs associated with rework quickly ate up any and all savings of cheaper labor, and it was all due to their own decisions, not that the cheaper labor was incompetent.

As to culture, the old Cisco is long gone. The sense of "family" was gone even before Chambers stepped down as CEO. At first, I thought the People Deal was going to be a good thing, because it got rid of the forced rankings at the team level. I always hated that each team had to be ranked. It didn't take into consideration that a team comprised of top performers had to put someone at the bottom and that person could have been a better performer than the top performer of a team that is full of internet-surfing, clock-watching do nothings. We all know there's a lot of people at Cisco that do the bare minimum and spend a lot of time (majority?) watching videos and general web surfing. If they have to hide their browser every time you come by their desk, it ain't work related.

The Millennials have it right now days. Companies are not giving out raises, even cost-of-living increases. With the exception of my military service and one job, the only increases I've ever received were from changing companies. The days of company loyalty is LONG GONE. And companies have brought it upon themselves. Why be loyal to Cisco when Cisco has shown since 2011 that it isn't loyal to its employees? If you treat us as disposable assets, then deal with the constant churn in staff. Cisco better make everyone document EVERYTHING about how you do your job because you may be gone tomorrow and someone else will have to do that job. The days of "tell Bob, he knows how to handle it" are gone because Bob either left for better pay or you got rid of Bob for a younger, cheaper Joe.

Grow your skills in one position, jump to a new position (in a new team or company) where you can have more responsibilities and learn additional skills and do it again. It's the only way to move up now. The way to tell the difference between a talented millennial and a poor performer via their resume will be the duration of each job. Those with only 6 months at each position may be the latter whereas those with 1-3 years are the millennials.

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Post ID: @bjy+KaI17BJ

they are asking for more heads from Advanced Services.

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Post ID: @ynu+KaI17BJ

@KaI17BJ, sounds like a H1b to me

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Post ID: @hik+KaI17BJ

@KaI17BJ-bbb - Whoosh!...that is the sound of the OP's point going right over your head.

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Post ID: @teu+KaI17BJ

Guys what the problem?

Have you ever been college graduates at one moment of your life?

What you really need to ask yourself, is how you missed your life when it comes that a younger and cheaper folk can do your job.

Man we are in a liberal global world ... and Cisco is none's company. You're just employées (aka commodities)...

If you want a company to run with your own rules, then make yours...

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Post ID: @bbb+KaI17BJ

Cisco customers are s---ers. They will pay whatever chuck asks them to pay for the sh*t product or services they receive. The corruption of ELT or Indian mafia is all because of the same fact that whatever you do in Cisco doesn't really impact the revenue stream which was built by those who were before you and probably let go by Cisco already.

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Post ID: @pez+KaI17BJ

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