Integrity - Always doing the right thing= Cutting pay and moving team members (over 20 years with Follett) from exempt to PT
Accountability - Own the outcome = Have no one at the home office make a statement about the change (IE Ray Griffith)
Customers - Put customers at the center of all that you do = Small stores closing for lunch when a customer wants to buy something
Innovation - challenge yourself to find a better way = Find a way to be cheaper and hurt our employees
Teamwork - Go farther together = If we cut your pay we can keep this company afloat longer
Each & Every Team Member - Be open, honest and Transparent - LOL