Thread regarding Follett layoffs

Smoke n mirrors

I am getting sick and tired of dealing with systems and processes that do not work and make everything 10 times more complicated and time consuming as they should be.

What really burns my biscuits is informing the "owners" of an issue and being told, "there is nothing wrong, it works fine"

BULLSHIT MOTHERFUCKER!

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| 1311 views | | 9 replies (last August 30, 2016) | Reply
Post ID: @OP+J7XHoos

9 replies (most recent on top)

That is version 2.0 of price match. Just wait until we get to use version 3.0

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Post ID: @1skf+J7XHoos

Um, really????..did you expect the deployment based bonus program IT operates under to result in f---ing quality? Are you in Higher Ed or just High? Your QA team at home office is powerless over what launches. They have a voice no one hears.

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Post ID: @1bgt+J7XHoos

Authorization issues galore

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Post ID: @1cxw+J7XHoos

Price matching s---s, have spent 30 to 45 minutes with customers as they try to price match & decide what to do. AND sometimes register freezes trying to swipe gift card. A know issue!!

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Post ID: @1wnc+J7XHoos

Like the "improved" process for price match? Still holds up lines. And on top of that there is the hold up when the students match is not correct and they stand at the register mid-transaction and surf for another match.....and then they get mad about the gift card.... and then they get mad when they can't use a PM gift card on another PM transaction.

Oh, and why do I still have to lug an entire computer to off site events and hand key every credit card transaction?

And course tracks is a ridiculous time-s---. What can't the computer match anything correctly?

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Post ID: @1oao+J7XHoos

Troll

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Post ID: @1mwz+J7XHoos

Enter it on the innovation website

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Post ID: @1jko+J7XHoos

It's a KNOWN ISSUE.

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Post ID: @qxz+J7XHoos

So it must be user error

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Post ID: @oah+J7XHoos

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