IEFS (Internet and Entertainment Field Services) and TFS (Technical Field Services) will see layoffs in the first part of 2017. Based on what I've heard it will effect 1-1.5 employees per 10 for center side-IEFS may see more as a result of combining IEFS with DFS (DirecTV Field Services). Field will also see reductions as the company merges legacy U-verse and DirecTV groups.
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From the LA Times
Randall statement
In a 2013 letter to shareholders, he said that AT&T is "putting software rather than hardware at the heart of our network infrastructure," and that "we've committed to upgrading all of our customers to new technology by 2020."
In recent days, I spoke with several AT&T technicians, each of whom asked to remain anonymous to avoid reprisals. They said supervisors statewide are alerting workers that the company's traditional copper-wire network and central switching offices will start being phased out beginning in 2018.
They're also saying that one scenario being discussed among AT&T insiders is for Frontier to acquire AT&T's California landline phone network, just as it did April 1 with Verizon's system.
Water in undergroud cables is nothing new, I have seen I&R tickets delayed dispatch, to force subscribers to seek another provider within local exchange
Does not surprise me. TFS, I strongly suspect, will be hit hard especially in light of the workload. I&R, BSIM and others have seen the workload drop so much that techs are being sent to other cities to help. Heard an interesting comment from an outside tech who wants more rain in his region. Per the tech, they look forward to this since repair tickets go up. Unfortunately, even that isn't helping because of the fiber conversion in many locations It's sad when we look to Mother Nature for assistance and not the company
Agreed, consolidation= reductions