Went to a Bass Pro in Texas a few days ago. It's what Cabela's used to be. A destination shopping location with a unique environment and experience. If Bass Pro purchases Cabela's, I sure as heck hope they don't bring over the management team. Would be a real shame to see them decimated the way Cabela's has been. I plan to never step foot in a Cabela's again....even cancelled my Club card.
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unbelievable - it is a classic case of a great company driven to self destruction - I was a very loyal customer - no more - customers are simply a number - nothing more - why is this allowed to happen - it is almost fiction if it was not so true
I know all of you have had to suffer the indignity of being told not to push back to mid and upper level managers, the daily radio traffic demanding more club cards, and since January to cuts to personnel. This store is not even one year old yet, and it's happening. Store opened, the crowds were massive, had a great four months, great sales, made budget easily. OKC is in the high end district, North side, lawyers, judges, senators, oil men and women, who want to buy and use that extra cash available. 250 people to start, now maybe total, 35, and that happened in January. Solid customers who still come in, are NOT wanting the club card, they already have them. One person to a section, including library and gun counters. People walking out because no one in the front cashier section. Same concept of gun sales, start to finish all the way to NICS, with MOD's unwilling to come fill in the empty sections. Like I said, sad thing, as believe me, it's driving the big ticket, fill the basket, customers back downtown to Bass Pro, or the small gun shops around town.
The customers coming into the stores are more demanding than ever also. Big box stores connote being wow'ed. We have inventory problems. I lose many sales because we have nothing to sell.
Very well said, thank you!
The big box people were going to really show us how a company was run.........they really have, right down the drain, what an incredible mess they have created, grasping the last breath, customer service gone, quality in the tank, the stores Ill merchandised, dirty and devoid of people, Cabela's branded merchandise that is poorly made, designed and overpriced, the industry leading design and product development gone. Like so many before, the lights will continue to dim with a leadership team bent on creating golden parachutes for the inevitable end to an American icon. Gone are the days when a catalog in the mail or a trip to the store was a big event. A drive by the store is now comparable to that of a Sears or KMart, not worth the time, effort or frustration of a sting the time to stop. What simply does not make sense is why the leadership is allowed to continue the carnage and send he ship to the bottom. It has nothing to do with Elliott, it is simply stupid leadership with pathetic governance. The Cabela's founders, both Jim and D--k, unfortunately passed, must be devastated. As D--k had stated, had he known what was going to come about with the company and the employees after going public, he would have never sold out.
Sounds just about right. Its the whole company, driven by leadership has been in change since a bit before D--k Cabela passed away. The change, shift to focus on dollars not Employees and Customers. Elliot just threw in the dynamite but management lit the fuse 4-5 years ago.
Kaboom, a last icon of customer service dies a slow and sad death. Cabela's should have kept a few tractors from that disasterous sales generating attempt to bury the company culture because it is on life support at best, being nursed by a few holdouts to the old days.
Thanks Tommy and gang
Hamburg was also very excited to welcome Cabelas. And for years Cabelas was a good place to work. Something happened in the last 5 years that ruined the morale. Now the turnover rate is one of the highest around. Very sad when an icon becomes a joke. Hopefully someday it will once again become an icon.