The office of the president has a contact form. Use it to tell her what a POS (not just a point of sale system, here at Follett) is. http://president.uconn.edu/contact/
The industry journal, Shelf Awareness published this- http://www.shelf-awareness.com/issue.html?issue=2710
So, we've been kicked around a lot. We've been brutalized, over worked, fired, out sourced, disrespected, marginalized and laid off. We can prevent UConn from engaging. Write the president and let her know how terrible Follett is!