If you believe the recent article on Amazon work expectations, Follett is even worse. We put in the same crazy hours, get some crappy feedback, but have no clear expectations....other than transform what you do.....what is that? You work on things you don't even know if Follett wants you doing.
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If only all those who were laid off were losers. They fired experience. Performance wasn't a factor. They fire payroll.
When it no longer matters to leadership how you've performed and you are just as likely to be laid off as a loser....there is no longer an incentive to work hard and excel.
Amazon is a very diverse business, too. It is a market place and it is infrstructure (that's right, IT, you could test new releases on copies of our existing systems before running them live, on our systems. It's called AWS. Load up an environment to match our existing environment. Run the new software or the update. See where it breaks. Fix it. Then release the new software or software update). I digress. Amazon is a very big company and it doesn't surprise me that there are business units that treat people poorly. You're right, at Follett, no one knows what their work is accomplishing, so there is no satisfaction.Follett is also privately held so we don't directly benefit from innovation and efficiency. We used to hope that if we put in 25+ years and retired, we'd be treated well. These passed three years have demonstrated that isn't reality. We all know, too well, that the beatings will continue until morale improves.