The company is ran by out of touch mo--ns who have no idea how work in actually completed and, for some reason, struggle to comprehend that if you’re on calls and in meetings you’re not actually making key strokes.
If you’re on 10 hour long calls a week, and actually pay attention vs multitasking, that’s a potential 10 hours the system would flag you for not making key strokes.
That’s got you down to 30 hours a week from the systems perspective already.
I’m not really surprised T’s sh---y way of measuring metrics made it look like no one was doing anything, I’m more than certain it was poorly implemented and poorly thought out from my experience in software development here almost all of our solutions are design by committee and the systems they have to tie into are such legacy trash that compromises are made left and right til you get a solution that “looks” like it’s doing what it’s supposed to be doing but really doesn’t deliver any value.
Take the awful network pings and how they track office LAN time that often misses pings and doesn’t report accurately for instance,