I’m looking at a Project Manager role in Card Services at the Omaha office. Is it really is bad as this group makes it seem? It appears most of the negative feedback is coming from IT related roles, how is Card Services and the Omaha location?
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Pursue at your own risk.
They are hiring bodies. Do not be on of them.
It is so not worth it.
Some people say run! I would say sprint to totally different direction. It is waste of your life.
The company wide corporate culture is to encourage all employees to quit. It is part of their business strategy. People you need to do your job will have already left and will not be replaced. The systems you are required to use will fail during the work day as Fiserv imposes another security mandate. It is not a good environment to learn. When something goes wrong you won't know if it is because you did something wrong, or if Fiserv changed something while you were working on it.
Read the room.
Omaha is not one of the handful of centers of excellence, so it'll be shut down before long, and you'll be canned or asked to move to a high COL location for little increase in pay, or be canned.
if you need the experience or a job, then jump at it. If you are just being proactive and looking, look elsewhere. Its not worth it.
I am non-IT, Card Services , leadership role, over 10 years at Fiserv. Everything you are reading here is true. I only stay for the $.
It’s really that bad. They will squeeze you for everything you have and constantly remind you it isn’t enough. Ineffective leadership will not have your back and they will get rid of you as soon as you inevitably burn out.
Why don't you see what the people think in the Omaha subreddit?
https://www.reddit.com/r/Omaha/s/Xn9Ullxhom
I'm in Card Services, non-IT role. It is that bad. If the job will be amazing for your resume and you can put up with in office minimum of 8 hours/5 days a week (better to be prepared for the 5 days in office) and senior leadership putting their compensation & stock price above everything else consider it. Your peers will be mostly great - overworked, wanting to put the client first but no longer willing to do so because we need work-life balance, frustrated by the complexity of our "tools" and always struggling to find the 2 people left who know the answer.
Only come if you're on the verge of homelessness.
You are crazy if you come work here
Run
Yes. Stay far away unless you’re desperate. Frank is running the culture and the company into the ground. Almost everything said on this forum is true. RIFs, Sapience software tracking, required minimum mandatory in office hours, etc.
You will get chewed up and sp-t out like the rest of us as Frank pushes for a meat grinder work environment. More work, less people is the name of his game all while comparing his employee base to McDonald’s employees. He sounds like he is constantly drunk and leads by fear mongering. Let’s also not forget that he is propping up revenue with client termination fees. The knowledge base has dwindled so badly that no one knows what they’re doing anymore and clients are getting pi---d off and leaving. Truly a terrible CEO. The house of cards will fall eventually and knives will be falling.
Yes, it really is this bad. Don't take the job unless you need it to just put food on the table. And even then keep looking for another job & jump when one comes available.