To piggyback on the previous topic, it’s imperative that the top leaders of our organization fully understand that the environment is as toxic as nuclear waste, and that THEY set the tone and are responding for fixing it! For example, Clinical Operations has not been the same since a top leader jump ship and went to Centine. The current Senior VP is a lovely person, however, is very out of touch regarding what is going on at the Frontline level. There have been so many directors promoted to AVP without merit or interview, and most at the VP level seem lost in a far away galaxy. Until the toxic and inept ADs, Directors, AVPs and VPs are eliminated, sadly the toxicity will just spread.
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@2lxy+1uqqDHkn I think you are missing the point. The supervisors or managers do have a legitimate role, however they are tasked with the impossible. Humana fills peoples heads with the notion of them being a caring and sensitive organization, they jump onboard with DEI initiatives and engage in community activities which make the organization look good. The other side of this is the Workforce Management ethos which strives for more productivity and is a much less people centric group. Managers are expected to walk the tightrope between these two concepts. Difficult as that is the managers are then faced with HR. HR's job is to protect the company, they cross the T's and dot the I's. When the manager attempts to enforce the expectations, on the demand of senior leadership, they are faced with an HR system not designed to hold associates accountable, their ONLY concern is that what you do as a manager, will not legally impact the company. What we end up with is ineffective leaders who are unable to nurture and promote well-being or even reward excellence while at the same time, fail to get the support required from HR to weed out poor associates.
All organizations have leaders, managers or supervisors at all levels, this is not unusual. What is unusual is the way that Humana ties the hands of those leaders. Essentially they have become outlets for whatever communication the company wants to broadcast.
After leading teams of between 8 and 120 people at Humana I can tell you that those leaders you are so disparaging of, are trying to save you from the savagery which comes from above, at the same time, they are trying to ensure that you meet the expectations set by the company. I would agree that not all leaders give a damn about you, but most do care and do try to stand up for you when it matters.
You could fire 3 or 4 layers of management but the consequences for the associate would be terrible.
I don't care if you agree or disagree. I no longer have a dog in this fight, but if you think all of your problems could be solved by fewer managers you are working for the wrong company. Humana doesn't care about you. Humana cares about the stock holders. They care about the bottom line.
As you can tell I am no longer employed by Humana, the reason for that is that I gave a damn for the people who worked on my team. The system will grind you down, you will be tasked with stupidity and when you are gone you will be replaced with someone more pliable and less effective.
Good luck in your quest to get rid of managers but be careful what you wish for, the replacement is workforce management, an automated system which can coach and fire you without oversight. Hope that works for you.
Seems to me that all of these layers of management are a waste of toxic waste. What value do they add? I say if Al they do is sit in meetings all day, they need to go. Cutting even one AVP at an average of 250k salary and incentive is better than cutting 2-5 worker bees for the same amount!
“ at least 3 and maybe 4 of those levels are used as an incentive.”
Okay, but …
I need oil in my car for normal operation. But if I add four gallons instead of four pints I lose the lubricant value and now have a mess. The spill and clean up and burn is way more than what I needed.
Too much of anything is bad and eight levels of management is bad.
You do realize that at least 3 and maybe 4 of those levels are used as an incentive... The control, influence and reward are not what you may think.
@hxx+1uqqDHkn
I’m sorry, I missed the exactly and didn’t see your were in agreement.
@ hxx+1uqqDHkn I think you are missing the point. There are so many directors and AVPs that this has become a problem. There is no need whatsoever to have EIGHT levels of management. Four levels need to go.
@hmg- EXACTLY! Total disregard and disrespect for those that are trying to take care of members and providers!!
“ There have been so many directors promoted to AVP without merit”
THIS.
You nailed it. This caused a lot of resentment from people who didn’t get promoted and who are not working but waiting for promotion.
Throw in some oldies who are playing politics and the toxicity is just unbearable.
We will have to do a mass layoff like the tech companies and hire back as we see fit.