https://www.cnn.com/2024/06/05/business/att-outage/index.html
12 replies (most recent on top)
Stankey thinks one outage per month with no more than 18 hours should be the gold standard at T.
maybe it was caused by "CONVICTED CRIMINAL, ERICSSON.
Does anyone really know what caused this latest outage?
" it’s not normal to have two long outages in a short period of time, "
They apparently don't know that AT&T is not normal.
Could the swapping out of Nokia equipment and replacing with Ericsson equipment be causing outages?
It’s fine. He was sorry
After seeing just what has occurred the last 6 weeks internally I fully expect these incidents to continue and increase in frequency and outage times
They are gutting core teams of folks who have intricate knowledge of numerous mission critical applications, systems, network - ya know the guys that are called in during a major outage and get it fixed rapidly
Current trajectory for the company is pretty bleak due to our “illustrious” leaders
“The WFH guy was too busy to work on the problem. Busy coaching kid's soccer team. Get back to you later.”
No, they all got laid off because they wouldn’t move so there was no one at all to fix the outage, soccer game or not.
Last outage exec said, “person made a mistake and she felt bad and cried but T was impressive in restoring service”
I wonder how execs will brag on themselves about this outage. lol. and any financial impact will be solved through employee reductions … just never them…
There was a time they educated employees on what happened and what to say to customers — they stopped doing that so I guess we’re all left to just say, “we’re short on staff due to forced moves which is employee reduction in disguise. 🥸
The WFH guy was too busy to work on the problem. Busy coaching kid's soccer team. Get back to you later.
But collaboration is through the roof… RTO cures any and all of these problems. Get to bed. Make sure you’re up early to beat the traffic into the office tomorrow, and don’t even think about leaving early. We are tracking your LAN connection time.
‘It is alarming:’ After second outage this year, experts say AT&T risks customer loyalty.