Truist sends down major updates on many Wealth systems and we freaking can’t do our work! I sent a message asking what was going on. Response? “Well, there are updates and it will work like before once they finish and you restart your laptop.”
Here’s an idea, Truist: inform your affected employees BEFORE you do a major update on all the systems a division is using since you chose to do it during the work day. Such incompetence!