Thread regarding Truist Bank layoffs

At thecstart of MOE, we were told that between hBBT and hSTI, Tech EL was going to pick the best in breed, but I think instead we got the bottom of the barrel.

He ain’t waste no time updating his Linked In to show he no longer work there. I’m sure he will be posting his new big position with the next company. He ain’t miss out on that fat bonus before the rope was cut. He leaving the burning island on his yacht .. that he help set, but no longer have to deal with.

Your Chief Governance and Controls Officer has stepped up and said we have to fix this mess.

Now if only the BOD would act in the same manner. I suppose the statute of limitations for blaming Kelly still has a couple of years left. It is under Mr. Rogers watch this has been allowed.

Truist's IT problems are much much more than ridiculous. I have said to myself at least once per month: if I were the CEO, I would fire the CIO Scott Case immediately. My voice was finally heard after I said it many months.

Case didn’t leave on his own. He was let go.

The BBT vs STI ship has sailed. STI didn’t win, Kelly gifted it to them and the results and the repercussions of those results have been a drag on the bank from day one. No matter which heritage bank you worked for if you can’t see that STI leadership or lack of is the reason for all this merged entities problems you’re either in denial or just stupid. It is not just EL but drill down 3 or 4 layers and it is apparent down that far. BBT people thought LDPers were arrogant (they were) but not on par with the STI managers even at the lowest levels. In a job interview I was point blank ask if I was LDP by another bank (I’m not) and they made it clear they wouldn’t hire one. Such is the reputation and STI management has out done them.

"It shouldn't be BB&T vs. SunTrust."

Yes, it should.

I think the fact the bank was controlled by STI and the bank is in this degree of mess it’s in explains which bank was worse. Kelly made a large mistake and destroyed the bank with poor leadership assignments. Kelly picked Scott and Scott picked all STI and BOA leaders and now the bank is 10 years behind schedule if it makes it.

Will the next CIO be someone with class or someone with an obnoxious Northern accent ?

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What an immature, inappropriate comment on what should be a board for adults - not middle schooler, name callers. This comment shows you all you need to know about why this merger was a disaster. It shouldn't be BB&T vs. SunTrust. Should be about how to work together to make this (ill-fated) merger merger work, regardless of which bank you came from and certainly without name calling, insulting, juvenile comments. Shame on you - grow up and act like the adult you are supposed to be.

Anyone who knew Case before Sun Trust or Truist would say , it’s not a matter of if but when. Also Demaio , , I believed played a part in the CIO turnovers at MUFG.

Next CIO is likely to be a female of color or foreign decent and will not speak with a southern accent but may have pronouns in her bio. Wait a minute that person is already on the payroll. Anyone want to guess who it is?

Will the next CIO be someone intelligent or someone with a southern accent?

”Up to this point no media has picked up and reported on Case being gone. None of the publications and organizations he has been quoted by, spoke to etc., none of the analysts? Where’s Mayo to opine? Can you say SunTruist is irrelevant?”

I am perplexed as well. Up until about nine months ago, Mayo was really cluing into the dysfunction at Truist.

It seemed to me that all of the sudden, and as even more red-flags were popping-up ($5B goodwill write-off, customer satisfaction rankings, lack of strategic clarity, CFO exit, etc.), Mayo backed-off.

I have no idea, but I wondered if it had something to do with his terse interaction with Bill Rogers on an earnings call, and someone told him to ease up.

Maybe the new CIO will retract the highly unpopular return to office mandate? I know it's a crazy idea to actually listen to what 99.9% of your workers think, but maybe there's hope.

Up to this point no media has picked up and reported on Case being gone. None of the publications and organizations he has been quoted by, spoke to etc., none of the analysts? Where’s Mayo to opine? Can you say SunTruist is irrelevant?

So am I to understand that nearly 5 years after MOE we are starting over technology wise with a novice who’s going to spend months doing a SWOT assisted no doubt by some consulting group who will then tell Bill and the BOD we made some mistakes and here’s where we are? BB must really be the smartest kid in the room if they have assigned him the task of figuring out how to fix this mess. Wow! Bill again doing what he does best, sc--wing something up and then being allowed to fix it. Bill, Beau, Joe and Mike have an amazing ability to avoid responsibility for anything that goes wrong.

Brad Bender wasn’t put in this position for his technology expertise (he has none). He was selected for his ability to identify weakness and incompetence within division leadership and processes…..and report back to EL. Look for meaningful technology change within the next 6 to 12 months.

Case obviously didn’t help the merger and technology. That was the focus and alleged reason for the merger if you believed Kelly, Rogers and the combined boards (nobody does). Tens of millions and maybe hundreds of millions spent on technology and as a whole the tech is still less than adequate. Is Case to blame for the fintech purchases? The jungle play floor in the purple stripper building and on and on. None of those things could have happened without Rogers and BOD approval. He should have been gone long ago but so should the people who put him there. The entire original executive leadership group needs to be blown up and start over before this bank is put on the scrap heap.

Neither bank had what Truist needs but Suntrusts core systems were older that dirt as well as the data centers. Worst merger execution in my career and I was deep into 20 plus.

All the antiquated technology was from BB&T

Oh, my sweet SunTrust child, what do you know of antiquated technology?

Antiquated technology is for the outsourced data center, when the Visual Basic 6 app has to be run in a Windows XP VM to work.

Antiquated technology is for the workflows driven by email approvals, and the long releases that come only once a month.

You clearly did not work at the same SunTrust I worked at.

All the antiquated technology was from BB&T, the problem is that we didn't dump everything from BB&T

I really hope SunTruist gets bought soon. I know EL oops I mean the bureaucrats on the operating counsel will get golden parachutes but they really deserve to be out of a job.

BillyBob is the worst CEO in banking. Totally incompetent at his job.

RED FLAGS EVERYWHERE YOU LOOK! Same company that just fired the head of the Agile Center of Excellence, all their Agile coaches without a single announcement to the 1,000+ agile practitioners (SM, PO, RTE, PM, etc). And not just a "Opps we failed to send a notification" but a specific "Dont talk about it, IT leaders have been advised". Add to that, Project STAR that fired many with no notice and no work handoff. Often without even the direct manager knowing until after the fact. Total sh-tshow.

Hate to say it, but Truist is indeed a sinking ship. Don’t see this bank surviving more than another 2-5 years. Inevitably Truist will be sold off to a larger FI such as US Bank

Was just not an effective leader. Sat Truist back 5-10 years. The CEO needs to move on as well.

That’s pretty funny if in fact he is going to a competitor. Like what bank would look at him and say “we love the work you did a Truist. Customers unable to use the mobile app. Constant issues with systems being down. When can you start?’”

A person like Pedone will have his choice of roles at dozens of places. He likely has been sifting through offers since he got his bonus and decided on the right fit for him. Many good people like him have left or been riffed due to the incredibly poor leadership that is much deeper than EL. Most of the second and third level leaders are, well, I’ll be nice, poor. They are in place because they played the game, not because they had any skills. Do a LinkedIn search of the HR folks and the ridiculous job titles they have. It is disturbing what Bill and his gang have done to a financial institution that should be riding high. By the way if Case is going to a competitor that would amazing. He likely is headed to a consulting group where his skills of destroying organizations will fit perfectly.

Jason Pedone resigned as well. Him leaving is an actual loss for the company and sad to see talent go. He was the only leader with a tech background and skilled at managing people and always great to work with.

SCOTT WAS TOO FOCUSED ON D.E.I. AND NOT ENOUGH ON I.T.

The CISO was a complete id--t and basically knew nothing about Cybersecurity as far as I could tell. Scott Case was also a boobie, had no clue what he was doing and should never have been kept in the role after the MOE. Too many changes taking place all at the direction of "consultants" like Deloitte, trying to offshore as many positions as possible. I'm sure they will both be just fine with their packages. Meanwhile the rest of the staff has to struggle with half the staff and twice the work. EL never asks the people working in the departments what is needed, there is a lot of talent leaving the bank in droves. I predict there will be a take over and sell off in the next 5 years.

The reason why he left abruptly is that he is going to a competitor

There’s another bank out there that wants to paralyze their business with antiquated technology and egregiously burdensome processes?

The company will be sold in the next few years. Worst company and culture I have ever worked for and some of the d-mbest people that don't know anything but banking.

I thought for sure he would be “promoted” to that undefined, yet apparently crucial role at Truist. A role that desperately needs staffing with highly-paid executives (and Bill’s friends).

You have no doubt already guessed this mega-important Truist segment. That of Governance and Controls - lead by none other than that (also replaced) titan of banking, Joe Thompson (aka Bill’s friend).

The reason why he left abruptly is that he is going to a competitor so they walked him out

I just saw his LinkedIn picture. Brad Bender doesn't look like he can stay up past his curfew for deployments.

Bender does not have the background for this. Most of his leadership experience is lending/finance and audit/risk. He has some limited recent experience in operations, but no technology background.

He has been replaced on the operating council as of today.

https://media.truist.com/operating-council