Just kidding, still worse in customer satisfaction:
Truist was ranked last among the 14 national, superregional and regional banks cited in the Southeast part of the survey, while Wells Fargo was ranked 13th.
Before BB&T’s $33.4 billion purchase of SunTrust Banks in December 2019 that led to the formation of Truist, BB&T consistently ranked in the top tier for customer satisfaction.
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Kelly always told us "Our best days are ahead." I kept wondering how far ahead we'd have to wait for those best days. Apparently we were already living in them and didn't realize it. Now are best days are behind us....such a sad shame!
Allison is a sellout. He publicly backed Kelly and the board in this farce. About 10 years ago he stated the culture of Suntrust didn’t fit BBT and he would not buy or merge with them. He was right of course but either did nothing to stop it or had no power to intervene. Hard to believe he wasn’t listened to but Kelly wanted a legacy. Brother he got one!
So, best at being the worst? That’s a legacy that Kelly can be proud of.
I would cut off a finger to get John Allison’s honest opinion of this entire debacle.
Hope Kelly sees that data. Jason Cagle too!
We are a different kind of bank
We are SunTruist and we are unstoppable!
But we "care"