OG poster here on this just checking in when I posted that in another thread. A former employee who left on my own accord with a very high paying position because of the above and saw Humana from business side, IT, and various other positions since I didn't have much of a problem moving around and turned down a few promotions to move higher because it never felt right to me to be one of 'them.'
I think a lot of people are a bit into the Kool-Aid thinking that these execs are smarter than they are, or have been anointed like some Greek god. They're not, and you would be surprised how completely oblivious they are to how things are run, and how much money they burn on poor decisions due to their ignorance. I personally witnessed and heard an AVP in calls semi-often AVP burned through tens of millions on a project related to the group insurance arena and may have been a factor in Humana leaving the market altogether. All because simplistic root cause and remediation of the problem wasn't comprehended, and it was always fall-back to buzzwords like efficiencies, automation, etc - as if there's this magic vacuum cleaner that comes from the sky from a vendor contract to do so.
Also, no employee owes Humana anything. I understand having a sense of gratitude in life that it could always be worse, but any employment is purely transactional. The green values they push or the town halls and so on, its all branding and pretense. HR keeps corporations legal, they're not your independent buddies to fix an incompetent leader or co-worker. You don't have to worship at the foot of an employer because you have a position there and pretend its a benevolent community any moreso than you do going to pick up a cheeseburger from McDonalds.
In the end, none of these internal public facing people are as enlightened as they made themselves seem to be in town halls with Powerpoints others prepare for them. They're figureheads that work remote in DC or wherever they live putting on an act, sit on Zoom, Teams, or Cisco calls and throw in their two cents of unchallenged direction whether it's horribly uninformed or not. They exert minimal actual effort, with little research and nuts and bolts actions, everyone else does it for them.
Then they take their stock options out each year for millions and pat themselves on the back that its their reward for being so moral and ethical for creating 'shareholder wealth' off the backs of the American taxpayer's Medicare paycheck deductions, avoiding paying medical claims that lead to deaths, and laying off employees due to their incompetence and greed.