Thread regarding Humana Inc. layoffs

In IT there are so many layers of managers who provide no service or produce no product. We spent millions on a so-called agile transformation. And then they laid off all the scrum masters and release train engineers. But they kept the damn managers.

@1nyf+1qKdnJv9 Aren't you just a ray of sunshine. Your post reads like something regurgitated by the board....

Just so everyone knows...The real reason Humana has such abysmal results is an unfortunate perfect storm of bad things happening that impacts Humana even more than other healthcare insurers. Humana has most of its eggs in the Medicare Advantage basket... The reality here is the CMS v28 final notice has impacted dramatically the ENTIRE industry. The senior leadership is not the main driver here even if you would love to blame them...trust me, I would too. The reality is our federal government's decision to have CMS take the v.28 final notice action in regards to Medicare. That is it, understand it and take it in. Let me lay it out for you: Humana's primary revenue generator for years is and has been MA so it is especially vulnerable with the lowered reimbursement amounts from CMS compared to other more diversified competitors. Add to this the continuing high utilization rates from those insured across the industry, especially Humana insured (utilization was theorized to have plateaued and decreased by this time post-pandemic) and it is a recipe for disaster: High expenditures with lowered revenue. The only levers Humana (and others) have is to lower G&A (general and administrative) expenses and people costs are by far the most expensive "lever" to pull. So RIFs will occur and be big. It is expected and planned to happen quite quickly. If you are a mediocre or poor performer (got a medium or low performance rating) you really must get a plan in place to take the package and get your next job/role set up. Now is the time to do this, don't wait. You can complain about how unfair it is and how bad the culture is but the business realities are driving it...it isn't really about you and nobody appreciating you. If you were looking for sympathy and a pseudo-family from your employer that is on you and your mistake. It is just your employer and where you do work. It is where you bring your "human capital" in exchange for compensation...THAT IS IT...You should enjoy your work and helping people but do that with your team and immediate supervisor and NEVER conflate that your overall company/corporation still sees you as a resource.
Always be ready to look for another company where you can do this and get a salary. It really should not be a huge personal thing although it feels very personal. Sorry if this hurts feelings but is the honest-to-God truth and the sooner people understand this they can move on and get their livelihood figured out. Your employer was and is NEVER your friend. Your co-workers and even boss can be, but at the end of the day everyone is expendable and it is At-Will employment. Take charge of your life and work. Unfortunately the other big healthcare insurers are also experiencing the same CMS headwinds...but since they are much more diversified than Humana they are not as badly impacted, but they are having down-sizing events as well.

I find it ridiculous that we have a bunch of leaders or leader lovers drinking the corporate koolaid and down voting truthful posts. I mean seriously, leaders need to do their jobs. And I’m a leader and think this.

@1mcm+1qKdnJv9……don’t tell all, it’s not worth the stress or aggravation and the potential negative comments from commenters who don’t understand the bigger picture or structure of what was going on, and is still going on. If you are, poster, who I think you are, you were respected by your team, and by ancillary members of your team, and were appreciated more than you realize, and your RIF, as well as the others that got hit when you were hit, fractured not just a team, but the spirit of the team.

I am tempted to tell all. As the only Care Manager at CarePlus at the time I need to read the severance terms..... I am seriously tempted.

@thb+1qKdnJv9 I must take exception to the unlimited PTO comment. I got the same PTO as any other associate but ended up with hundreds of hrs in the PTO bank of STD bank because I didn't have the opportunity to take them. And yes I was warned I would lose them and advised to take more time despite any real assistance in covering my role. The pay was good.

The RIF is merciless to everyone affected. You can blame your leader or the directors but the RIF process is a corporate strategy used by most companies. In short you don't matter, the shareholders do. If you are still employed think on that. Some guy on wall street is more important to Humana than you are. No matter how GOOD you may be at your job.

I love how “leaders” get on her defending their role. If they have to come to a site where others come to vent that is really sad. Telling people to leave and make room for those who have a career. That is more laughable than the current joke this company has fallen into. In the 15 years I have been here that last 2 years has really opened my eyes. We have “leaders” who don’t have a clue. And truly there is no career here any longer. This company is tanking and it is tanking quick. So your career will probably be in the unemployment line with the rest of us careless folks. Geeeezzzz

Dear Everyone here,
This is not the time to flip on each other. This is a stressful and down right terrible time for leaders and us, associates. I surely have had nothing but absolutely wonderful leaders here that support me and my being. I also have been a leader and can promise ya they don’t have a high salary or unlimited pto hence my step back.
Both are tough jobs. Don’t blame a leader for you being in this rocky road and maybe taking things out of context. Let’s band together and speak with our leaders for what we need.
If you have a poor leader go up your chain of command and voice your problems vs bashing all leaders at humana. That’s not helping anyone. Initial post is very well written so take it to your leader or theirs
I’m hoping good things for all of us here. I love my role.

Poor leaders, they are having a rough time with their unlimited PTO and hearty pay and all these complaining associates who just need to stfu.

Funny how leaders come in here and make posts that literally prove the point.

It's been 12 days since I was laid off and my manager still has not made the time to meet with me as was promised. He also hasn't given me a LinkedIn recommendation that I ask for. He's too busy to do either but I get long messages explaining why he's too busy. I come to accept that he's going to do neither and I've already moved on in my mind. I am not looking for another role in Humana. I realize that I will make more money somewhere else anyway. Humana leadership su-ks.

Calling people “leaders” who happen to have a management/supervisor position is laughable. Leader is a term that is earned by leading not a designation that goes along with a job title.

In my experience, Humana doesn’t have true leadership in the middle of the organization. The have silo’d teams that try their best to exist and pat themselves in the back when they’ve felt a job well done, regardless if is actually helped the business or the member.

Just a bunch of people talking to themselves, about themselves.

To “Move on”, the presumed leader getting all the downvotes ). Everyone gets it that lower level leaders are also stressed right now, but as leaders, you have the responsibility to LEAD and inspire your associates! That doesn’t mean you micro manage them and talk all day in meetings. It means you roll up your sleeves and work along side of them. So many leaders don’t know what the what they are doing and are not adding value to Humana. Stop your criticism of others and do your job which is to ensure your team is successful! If you can’t do that, leave!

Dear assumed "leader",

Going on an anonymous board used by employees to vent about the comings and goings in a company that has clearly lost the plot shows just how out of touch you are and how ill-suited you are to lead.

For the record I do not work at Humana but have many friends and close ones who have and I've counseled many that the way you are all treated as disposable commodities is reprehensible.

A person can only work the assignments and tasks they are given, and yet their roles are the ones that are cut no matter the performance or how much they fight how illogical the task was to begin with...one of your tasks and programs was so id--tic I pulled random people about the program just so I could get a hilarious response.

So if you truly are a leader, then get off the message boards and talk to each if your employees and have an honest conversation about their future, listen to their concerns, and fight for ways to actually grow the business.

One of the best leaders I worked with was in the RIF last year. They were not popular with their directors, but they were well respected by their team, and we all felt empowered and educated.

While I was working at Humana I was constantly amazed by the plethora of training made available to leader but also very aware of how little impact it was having.

Leadership is not difficult, leadership does not require a license or degree. Leadership requires that you lead. You provide clear expectations, pathways to success and real time assessments of performance. It occurs to me that current 'leaders' just pass on the message without taking ownership and wait for the next batch of RIFs to justify moving on those they can't manage.

Well written. Thank you. Don’t pay attention to the trolls who don’t likely even work for Humana.