Thread regarding AT&T layoffs

no money in supporting customers just sell it let the customers deal with the billing and service.

stank could care less about putting money in maintenance and supporting customers.

Wait time of 7 hrs reminds me of a joke Reagan made years ago. In the Soviet union, a man goes to the telephone company. The guy says he wants a telephone installed. Telephone company guy says, “OK, we have somebody out in seven years.” The guy asks, “In the morning or the evening?”
The telephone guy says, “it’s seven years from now. Why does it matter?“ The guy says, “I need to know, because the plumber is coming out the same day. “

Yeah, I guess if you have 3 or 4 streaming services you will always have something to watch.

“ Amason Prime Fubu RokieDokie all equals Man Bun and skinny jeans and a beer belly”

Who pi---d in your cheerios?

My AT&T internet with Streaming services is working fine. I like having the ability to turn services off and on or change service plans (Fubo), whenever I want. I also have Amazon Prime video and Netflix, with a Roku smart TV, more options than I have time for but it fits my family’s needs.

I heard its out in my area also. I haven't had a pay for TV service in years.

Wait ... there are still folks on "cable TV" platforms? Wow!

“ This is what a massive force reduction will do”

T can’t afford to service customers like previous. Record debt and quickly eroding margins force these decisions. There is stark difference between Spectrum and T, it starts by looking at the stock price. Spectrum is healthy and roughly 20x what T is . They can invest, T can’t. It’s only a matter of time before T is broken up and sold in small parts.

Leadership has determined that Uverse is no longer a valuable and critical product.

You should see how high the customer impact thresholds are for this service. The entire platform could fail and no one would even be alerted.

Appears to be a nationwide problem. I got on one site that had people from all around the country complaining that UVerse TV is out, but no announcement about it.

Uverse is a dead platform. AT&T wants to do cell phones and internet only. Tv market is saturated and the only people left on old cable subscriptions are old timers that can’t self help with streaming. Streaming is like cell phone versus a pots telephone. Open an app it’s cheaper and has more functionality.

Out in Chicago too..... in the middle of the Lions Rams game

Tank Q for calling AT&T.
We are here to do the needful. Please hold as we transfer your call since you asked for someone that can help you.

I'm with you. Mine went out at 4th quarter 2 minute warning of the Green Bay-Dallas game. My message says wait time from 6 hrs. 6 minutes to 7 hours. I don't understand why they are so hesitant to acknowledge there's a problem.