I haven't seen this much hate towards a company from its employees in my entire life, and I'm not young. It's shocking to see and be a part of something like this. I'm worried that the company will go out of business soon due to this kind of employee morale. The saying "happy employees are productive employees" exists for a reason.
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@bld+1q92W1qd agree 100%. Trying to say that Fiserv is in some kind of enviable position is flat out laughable.
Bottom line, bet on yourself. If you are hanging out at Fiserv thinking you can't do better, no matter the reasoning, you are doing yourself an injustice. There are plenty of opportunities out there if you just get serious and look. If you are stuck, hire a career coach or at least a resume service to get you moving. And work your contacts to find positions.
Like you, I recently left for a full remote job with a much better company with better pay, benefits, and culture. My only regret was not doing it SOONER. Fiserv is one of the most poorly run, lowest satisfaction sweat shops in modern history.
@cul+1q92W1qd
See it’s not “4 days in the office” that turns off people, not just under 30 crowd. It’s the following:
4 specific mandatory days in the office, no flexibility to people’s schedules.
The offices are overcrowded because of the lack of flexibility. Break areas and meeting spots now have multiple desks that are being used.
Parking and bathrooms are a crowded disaster, again, because you all have to be there at the same time.
All of this is done so you can join the same Teams meeting you would from elsewhere and you spend the rest of the time hearing half of everyone else’s Teams meetings.
Oh, and don’t forget all the forced relocation. People quitting because of this is why there is so much hiring. Fiserv has spent more time in a hiring freeze than not for the last 5 years, even pre-pandemic.
As for my luck finding a better paying position, I did, like 2 months ago. More pay, an actual bonus structure, full time WFH. Not to mention unquantifiable things like the overall culture is way better. Is everyone going to find this immediately? Of course not, but don’t act like it isn’t worth trying. I come back here to this board because I’m an id--t that likes to see what drama is going on. Probably not healthy, but here I am.
Fiserv's strategy only works when the economy is in the dumps... as soon as things turn around they are screwed - there will be a mass exodus as has never been seen.
@yld+1q92W1qd: your post makes perfect sense - thanks for the insights
FIServ is hiring when everyone else is frozen. In this economy FIServ is a safer place to work than most. Tough environment but not nearly as bad as others. 4 days in the office seems to be breaking anyone under 30. They are going to be in trouble- management is not screwing around. Good luck finding another position that pays as well
Fiserv isn't going anywhere, but let's play that out for a minute. Were that to happen, the execs aren't going to weep in retrospection, saying, "Oh, if only we had treated the employees better!"
The last post hit on an extremely important point regarding overall expertise across companies in financial services. Companies don't need to produce an exceptional product - they only need to produce one that convinces customers it probably isn't worth the effort to jump to a competitor. That might be a pretty low bar.
Stay at a company because it benefits YOU. Once that's no longer the case, look elsewhere.
Fiserv is not an actual business, it is a holding company that just buys and sells other companies in some fashion as to convince the gamblers on Wall Street that they are worth betting on. As sad as it is, that kind of business will never go away.
Your really worry should be when they will decide that your business unit is one that needs to be gotten rid of in order to make the stock price go up. There is no long-term strategy or plan for beyond the next quarter. Even when they say there is one, they abandon those plans when they feel it benefits investors.
There is literally no care for how employees react to any of this. To the upper level people, day-to-day operations that actually run all of the BUs might was well be magic. They don’t know how it works and they don’t care. They are just here to extract as much money from your hard work as possible.
Those contracts with other businesses have already been signed and the money counted, it doesn’t matter if things don’t work anymore. They’ll rake in penalty money if anyone leaves early. In the banking sector, why would they leave anyway? At this point, online/mobile banking has been around long enough to realize nobody is really good at this. They break a contract with Fiserv, it’s going to be a costly headache for over a year and then you just end up with different headaches than Fiserv had, but it still isn’t what you want. And then even if you do find someone else, Fiserv may end up buying them and you’re back where you started.
Fiserv isn’t going anywhere, that’s not to say your job is safe, far from it. Who knows what non-sensical move gets made in the near future? As long as you there, you are subject to whatever money-grubbing whims the people in charge get convinced they need to do. It is a roller coaster you are better off getting away from once you get the experience you need. Do your job, do it the best you absolutely can so you can learn the skills other places want. But never give them free labor and get out once you don’t need them anymore.
Getting rid of the mini dictator and his deciples on top is the only thing that will put Fiserv back on the right path again.
It’s so terrible right now, no one is Fiserv proud anymore!
It won’t go out of business. It won’t get better either.