Thread regarding Fiserv Inc. layoffs

Gibbons,

Do you know how you sounded yesterday? Unprofessional , threatening, unpolished, scripted. I am in an office, doing 3 to 4 associates work, I cant fix your sh-t and train folks who have no business in being here. A guy in my floor at BH, with a title of Sr Project manager, asked me to explain what an SOW is. This reminds me of 2004, anyone with a pulse got a mortgage, now anyone with a pulse now can get hired at BH. What matters is occupied chairs. Taxes taxes taxes.

i feel sorry my respected associates who don’t have an office to go to because you abolished the strategy that made Fiserv an exceptional place to work, we didn’t care about where you lived, we cared about your talent. Leadership must own the LTR mess and bad reviews. Stop 🛑 blaming hard working folks.

As for threatening folks to move, it will not happen, it is horrible here at BH. I will be leaving soon. A c level customer told me, when he spoke with you, you sounded like a deer in a headlight! You automatically blamed the account manager. The under the buss strategy is bad.

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| 2081 views | | 5 replies (last September 13, 2023) | Reply
Post ID: @OP+1oABMZN1

5 replies (most recent on top)

And this idea that getting everyone at one of a few sites will somehow magically fix reviews is absurd. I mean, I realize office closure and trying to shuffle people around is really more about tax breaks and covert layoffs than anything else. But, the bad reviews are real, and we're getting them because we're bleeding subject matter experts. There are a lot of reasons for that, but draconic corporate policies and unforgiving RTO strategies were certainly a big driver of late. I've seen over a century worth of experience walk out the door in the past year on my group. And you won't get that experience (and the LTR that goes with it) on a new hire for a decade, if at all.

And now, you're closing sites, asking more and more of that pool of experience to uproot their lives and move to NE or NJ. They won't. The experience you've lost from the RTO push was clearly noticable, but will be a drop in the bucket from what's about to come. It is so shortsighted. How do you expect the 20% of a remaining staff that knows a core and decided to move will get you better reviews than when they're with that 80% that you lost? Is it really such a surprise to you that people would rather sever ties with Fiserv than server ties with family, friends, their house, their schools, their churches, and so much more?

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Post ID: @ydp+1oABMZN1

So I am a remote worker (not by choice, they closed our office) who has done the work of 3 for so long. I’d gladly go into an office if they’d supply one. They are even building an office within 15 miles from me in Columbus, OH but our group wasn’t allocated ‘seats’ at the table. There are 2 people who do what I do. The other is in NJ where I was asked to move to keep my job. The NJ associate maybe works 3 hours a day to my 9-11. They know little and don’t have a Midwest work ethic. Fiserv is getting rid of their worker bees. Good luck keeping a company afloat with your choices. I helped build your company into something great that you are dismantling daily. It’s not me, it’s you.

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Post ID: @ncm+1oABMZN1

Another BONEHEADED decision by Fiserv to walk talent out the door....again. I thought they learned from their mistakes? At least, they lied and said they learned...

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Post ID: @eec+1oABMZN1

Gibbons is a deer in headlights. He has no knowledge on products or work flow. He's a professional regurgitator just regurgitating what his master demands.

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Post ID: @pny+1oABMZN1

The questions I get asked by my east coast colleagues are appalling.

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Post ID: @wlv+1oABMZN1

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