Thread regarding State Farm Insurance layoffs

Claims: The Solution Is An Unofficial Strike

We’ve all seen what UPS workers were able to accomplish. Granted, they have a union and we do not. However, we do have a lot of pi---d off, angry, miserable people working in a sweat shop environment with low pay, incompetent leadership, and new hires who are Taco Bell’s rejects.

If everyone in claims calls in sick for one week or so heads will turn. It would literally cause a sh-t storm. Eventually it will hit the media. Policyholders will start jumping ship and bugging their agents, who in turn will sh-t a brick. Lawsuits will begin to fly along with DOI complaints.

The only way we will get change is if we force change. I say we pick a week, spread the word, and plan to call in sick/not work. Let’s just see what happens…

by
| 2574 views | | 29 replies (last September 29, 2023) | Reply
Post ID: @OP+1o7ONY3N

29 replies (most recent on top)

Thanks for bringing up unions. Someone brings that up every couple of weeks for the last 10 years. Now we can wait for q more weeks to see another worthless post.

by
| | Reply
Post ID: @Jiut+1o7ONY3N

Usually unions are proactive, maybe insurance isnt "labor" enough so they are not interested? Probably wouldnt take much effort given how bad things are.

by
| | Reply
Post ID: @Jloo+1o7ONY3N

What is your contact info? Can’t start a union anonymously.

by
| | Reply
Post ID: @Ifig+1o7ONY3N

Like, how do you even start the process of unionizing. The second this starts with a real union backing it, it would easily spread to other companies, claim handlers and support staff are abused in every company.

Many companies are keeping their employees salaried, then forcing like 80hrs a week out of them for no extra pay.

How do we make this happen?

by
| | Reply
Post ID: @Ikzp+1o7ONY3N

Claims, Underwriting, and support staff really should unionize. Its the only way it stops being a one way street of BS and abuse. These insurance companies make the work environment abusive. I dont want to be abused by the customer, my manager, body shops, attorneys, agents....I dont want to stress how long im helping someone because it will cost me when ratings happen, thats the executives under staffing to save money, and then letting it all fall on someone making $38k a year....who has to hear it back to back for 7.75hrs and an unpaid lunch.

It doesnt need to be about pay for it to be needed. Fix the toxic workplace, if a union can do it, its got my vote.

by
| | Reply
Post ID: @Dobp+1o7ONY3N

Honestly, as anti union as I am usually....State Farm and all insurance grunt roles need a union. Its not just state farm, every single insurer wants to abuse their customer facing workers (along with the customer, vendors, and other internal departments)

Strike would never work, people cant even get a union together, which is easier to do than organize a strike when there is no real way to communicate across the company to organize it.

Either way, there is NO ONE looking out for customer facing employees here. Abuse, burn out, replace.

by
| | Reply
Post ID: @Cejd+1o7ONY3N

Fact is claims is a sh!+ show mainly due to leadership. With that in mind even for more money no way I would go to join that circus. If you really want to do something take advantage of the free education and use that to find a different profession. News folks it's not gonna change as they keep churning lemmings that are willing to do this stressful profession.

by
| | Reply
Post ID: @adkq+1o7ONY3N

Best thing about working at SF is leaving for a better job.

by
| | Reply
Post ID: @2wkm+1o7ONY3N

There is NO agency leadership. Just a bunch of yes men who could not cut it in agency. Now they track how many google reviews you get and send out 20-30 bs emails per week. ZERO value added withes these, cut them all.

by
| | Reply
Post ID: @2bgg+1o7ONY3N

lol employez two d-mb to organize a strick

by
| | Reply
Post ID: @2vin+1o7ONY3N

Tipstard went on strike 2 yrs ago but nobody noticed.

by
| | Reply
Post ID: @2bee+1o7ONY3N

Agents have the ability to stop the company in its tracks.

by
| | Reply
Post ID: @1azg+1o7ONY3N

Agents aren't employees; they are independent contractors.

by
| | Reply
Post ID: @1ovb+1o7ONY3N

Why don’t the agent’s go on strike?

by
| | Reply
Post ID: @1qip+1o7ONY3N

If “ whining” to Agency Leadership was even a thing, and if it had any effect, we wouldn’t be here talking about this.

by
| | Reply
Post ID: @1ier+1o7ONY3N

Agents won’t sh-t bricks, they will just whine to agency leadership and MT, and sh-t will roll down hill.

by
| | Reply
Post ID: @1dln+1o7ONY3N

Wtf is a union going to do for you ?

by
| | Reply
Post ID: @1whr+1o7ONY3N

Strike? None of you will ever do it, all talk

by
| | Reply
Post ID: @1tyv+1o7ONY3N

You keyboard warriors are hilarious. We talk really tough on anonymous sites but whimper like children in real life. Probably an outcome of gaming your whole lofe.

by
| | Reply
Post ID: @1jdn+1o7ONY3N

Once one company unionizes the entire industry will follow. We need to strike soon. Start with a blue flu. Everyone call in sick on same day then sit back and watch their heads explode.

by
| | Reply
Post ID: @1qbi+1o7ONY3N

Call in sick for two days and they will freak out and cave! They won’t last without the claims force…take control and force the issue. There is no way they will fire you all!

by
| | Reply
Post ID: @1zhg+1o7ONY3N

Unionizing in right to work states is harder, but it's still possible. Illinois is friendly and we have LOTS of production folks here.

First, an overview: https://www.themuse.com/advice/how-to-start-a-union, one of the big steps is to talk to a union organizer -- AFL-CIO is a good start.

And if you want an example in the industry, there are geico employees are trying to unionize with many of the same grievances: https://geicounited.org/

by
| | Reply
Post ID: @jpb+1o7ONY3N

@ldy

Please share with the class how to organize an union in a right to work state? It’s not a coincidence that the hubs were placed in the south. The only hope for a union is if it starts in IL and all the other workers join. Otherwise, I wouldn’t bet on a union happening in GA, TX, or even AZ for that matter.

Maybe some of the virtual rehires they were forced to recruit in some of the other states can start one as well.

Ideally, the union should start with prox in CA because every major labor benefit we have received is because someone in CA sued.

by
| | Reply
Post ID: @xhj+1o7ONY3N

I thought quiet quitting was the answer?!#?
Now I'm really confused!

by
| | Reply
Post ID: @acj+1o7ONY3N

State Farm is the first job that I've had that doesn't have a union (sometimes I wasn't eligible for it, being a student worker) and it's sorely needed. I've been in unions that were kinda meh and others that were amazing. I'm no longer in a production role, but I would vote union in an instant. I'm just not an organizer (and I also think it should come from production roles, first and foremost).

While the issues are most prominent in the production roles and contact centers, there's bs even in the analyst roles, particularly understaffing.

That being said? Without a simultaneous union organizing, an unofficial strike has no power. Who is management supposed to negotiate with? What demands are you wanting to make?

You want the sound and fury, but it signifies nothing without the actual organizing.

by
| | Reply
Post ID: @cnx+1o7ONY3N

Agents are already taking all the complaint calls from every company failure. So no, we won’t be excreting any bricks. We’re used to it.

by
| | Reply
Post ID: @ldy+1o7ONY3N

I would vote to unionize in a heartbeat. Its very clear, not just at state farm, but every major insurance company, the productive core workforce comes dead last.

I legit do not feel like anyone on the board or executives care a lick about anyone from claims or underwriting, and its been consistent for YEARS. They cant attract or retain decent workers because of how toxic and abusive the working conditions are, both with how anyone can can call you and abuse you and theres nothing you can do, along with the "it should be illegal its so bad" training, and an over-focus on metrics that are only partially in control of the employee.

Union should at least provide an actual representative to the employee to actually look out for us, along with lobbying to stop the offshoring going on in the industry.

Keep in mind, i grew up in a union town and really not a fan of unions, i think here it would make sense and is needed. If for anything so the customer can get good service without a metrics harassed, stressed out and depressed, handler on the other end of the phone.

by
| | Reply
Post ID: @sxv+1o7ONY3N

Good luck with your "strike". Don't bother to return.

by
| | Reply
Post ID: @ibx+1o7ONY3N

just leave if you're not happy...stop making it so complicated

by
| | Reply
Post ID: @uzc+1o7ONY3N

Post a reply

: