After working with multiple product owners/managers in tech I realized most are unqualified for their roles. They lack technical skills and can't understand business or technical requirements and translate them into actionable product features. When they laid off the ADLs to have product owners and engineering leads take over they made a very serious miscalculation.
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Not all products are tech oriented! Some, like a credit card, are more focused on marketing and business. However, this year, lack of tech experience is reflected in the reviews. That affects people who don't work on tech products negatively (unfairly IMO).
It is clear by your post that you have no idea what a product manager or product owner should be doing.
These are not technical roles, rather they are (or should be ) business focused . Go and read a job description for a product manager at C1.
What you are describing is C1 having a bunch of tech resources who have no business acumen and never ask WHY.
"Get it done" even though "it" changes 14 times as both tech and product leadership try to get aligned.
Meanwhile you're a team of 2 or 3, one of which was rated below strong, meaning the other team member is picking up the slack.
That means the other team members aren't meeting benchmarks because they're working on "lower level work" and now your previously high performers become low performers because you have a vision or plan that keeps changing and you can't meet benchmarks.
Yep, been there.
C1 absolutely does not pay enough, that’s why you see a staff of novice employees. It’s across the board in C1 not only technical teams.
As a software engineer in C1 for 2.5 years I've also seen developers lacking skillets to solve problems. The coding standards in Capital One is “get it done” rather than thoughtful efficient code. It creates a nightmare for the next dev to maintain the code or build enhancements. Sometimes better devs have to rewrite the entire feature set. This extends delivery timelines and wastes resources. All because Capital One hires a lot of inept people.
Product Owners are relatively new concept, Capital One is full of amateurs.
A good product manager is hard to find in Capone. The majority are non-technical staff that can't lead and know nothing and work in a continual fog.
That's because they're too busy jumping from call to call every half hour, the non technical PO position will be phased out
100% agree on the entire post.