Fiserv is unable to support their clients. Too many people in management are just sitting around waiting to retire or be laid off. Whatever comes first.
I was working with PMs, Managers, VPs, and Product Managers that would get out of work or helping by just saying; “well I’m not technical so I don’t know and I can’t help you”.
Several of the data centers are not prepared for DR. Cyber security is just a bunch of spreadsheet Jockies that tell Frank whatever it is he wants to hear. A data breech is coming soon and will draw much needed attention to Fiserv and the problems.