The excessive merchandise. High end items that tie up inventory $s and will not sell. More than we have space to merchandise, let alone have the staff to take care of. You can't sell what is not on the sales floor. And when they do not add to website, you cannot sell online either.
GS. You place the order and they do nothing. You have to waste precious time trying to receive a quote. Then multiple contacts to make sure POs are cut and items are received. Hopefully the customer does not have specific need date.
Follett does not value experienced trained employees. If you are fortunate enough to find a quality employee, you will have no hours to schedule them.
Temps are more expensive in so many ways. You spend time you do not have training. And then cross your fingers they show up again the following day. Training for register is not an quick process. Cashiers need to be able to handle texts, rentals, digital, house charges, campus cards, gift cards, refunds etc. So much to learn in a short amount of time. Cashier error is one of the biggest cause for shrink.
@1mmz+1nNmqmUQ makes a great point.