They never get anything correct and it is a hassle trying to communicate with them between the language barrier and time differences. I know I am not the only one that feels this way
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Just “do the needful”; and everything will work out just fine!
/sarc
It’s a lot easier for the C suite to set feel good goals than actual bottom line goals. The financial market holds you to real monetary goals when they’re not achieved. Zero accountability for Bill and the boys (and ladies)!
With the SVB and First Republic failures, would also be good to hear how bank is managing interest rate risk. But I guess EL considers our 2035 carbon targets as more relevant
As a teammate and shareholder, it would be nice to see some goals and comments pertaining to actually running a bank - maybe deposit and loan targets? Insurance? Customer satisfaction?
"Announced a new goal to increase female and ethnically diverse representation in leadership roles by 15% and 20%, respectively, by 2025"
Oh joy.
All this feel good from Bill and y’all worried about offshoring?
Continued growth for Truist Momentum, Truist's financial wellness program
•Published 2022 Corporate Responsibility Report, TCFD Report, and ESG Disclosure
Summary, highlighting our progress across multiple dimensions including
community, financial inclusion, DEI, and climate and energy
•We made important progress on our sustainability commitments through 2022,
including our goal of achieving a 35% reduction in both Scope 1 and Scope 2
emissions by 2030 from our baseline year of 2019. We reduced Scope 1 emissions
by 17% and Scope 2 emissions by 26%.
•Successfully migrated certain consumer and small business credit cards to a new
processing platform
•Announced a new goal to increase female and ethnically diverse representation
in leadership roles by 15% and 20%, respectively, by 2025
•Committed $282 million from Truist Community Capital to support affordable
housing and job creation in underserved communities and $22 million through
Truist Foundation for a multiyear program to strengthen small businesses and
create career pathways for ethnically diverse individuals and entrepreneurs
•We are also in the process of realigning our LightStream platforms with our
broader consumer business, with the goal of bringing the innovation, digital
capabilities, efficiencies, and certain cloud-based infrastructure of
LightStream to the broader Truist client base
Thinking is not in the requirements!
Huh? Offshoring has been going on at BBT, Suntrust, and now Truist for at least the last 20 years! I'm not disagreeing with the points you make, but seriously, you're just noticing this NOW? What group do you work in that has been spared the scourge of offshoring until now?
I wasn’t involved in Truist offshoring but first did it at Chase, then Countrywide then BAC. It doesn’t work. They can’t and won’t think fir themselves. It’s all about covering and keeping the contract. If they make mistakes, it’s not in the procedure. No curiosity, no questions, or at least none that mitigate risk
(read this in your best accent voice, with the sound of heavy traffic in the background)
"What are your requirements?! The specification you provided had a list of requirements. I fulfilled the requirements as listed. If it doesn't work correctly, it's because there was a detail missing from your requirements document. You cannot expect me to think freely and solve problems like Americans can. I can only complete the requirements listed."