https://www.fiercewireless.com/wireless/verizons-hit-127k-postpaid-phone-losses-q1
Verizon’s Consumer division continues to show weakness. In Q1 the Consumer group lost 263,000 postpaid wireless phone subscribers. However, that was offset by the Verizon Business group, which reported 136,000 retail postpaid phone net adds in the quarter.
During the company’s earnings call with investors, CEO Hans Vestberg tried to spin the Consumer group losses into a positive story by touting Verizon’s total postpaid phone gross adds of 2.4 million in the quarter, which is an increase of 5.3% year over year. However, the company’s wireless retail postpaid churn rate also increased in the quarter to 1.15% from 0.95% in Q1 2022.