Thread regarding Fiserv Inc. layoffs

This is what Operational Excellence looks like

I want to make one thing completely clear before you read this. Many were WFH two days a week before the pandemic. It was a formal written BAU request that went up to senior leadership for approval. Loads of people had it. There were limitations to the request. Type of job, length of service, yadda yadda.

There were zero issues with operational excellence in that time period. As a matter of fact, the first two years we had the largest monatary and innovative growth. Now, those two things are a joke (or a line in some fake award). Buying Clover does not make you innovative.

Anyway...
Since I'm now being told what I can't do... I'll tell you (HR/Management reading this) what I won't be doing anymore. I will not be logging in early to attend meetings with India associates.

If Fiserv does not have flexability, I don't have flexability. Don't claim Fiserv has flexability either. Based on the email Frankieboy sent out, if I have a specific reoccouring day of the week where we have to log in at 5-5:30 AM to make agile activities and Friday is now the "remote" day... you better change our off shore collaboration meetings to Friday. I'll log in at 5 am on Friday, but you best believe my day ends at 1-1:30. I will now miss every last one of those early morning M-Thu meetings.

If I have ANY reason to WFH, that will now be a requested day off.

If I'm late due to traffic, so be it. No more calling in while on the road or prior.

Lunch will be factored into every equasion. If I take lunch, then it's my time and will not be cut short to make any meeting. I will be blocking off that hour in the middle of the day, every day and leaving an hour early if I don't or can't take lunch.

You know what? I'll be blocking my travel time as well.
I will not come in or stay a second later than required. My day ends when my day ends. If there is a client on the east or west coast that requires late day support, then you best hire an associate that can accommodate the client.

If I'm being required to come into the office while VPs, Directors and Managers in Chicago, Ohio, Georgia and other places are allowed to work remote FULL TIME because of locations closing or opening then expect me to do the absolute minimum. I will no longer go above and beyond (I have been for several years). Going above and beyond has provided me nothing anyway. You get treated like you're simply doing your job and see no more than a 3% raise tops each year. Promotions are so far and few between.

The idea of mobility to enhance your career applies to bu-t kissers and "yes" men only. Meanwhile, the people that actually care about this company and its clients... the ones who will tell you when you're making a mistake... will NEVER advance here.
Besides that, do we really trust the people making current decisions to suggest mobility moves in a thought-out calculated manner or wing it and end up f'ing a client or associate with coverage or expanded workload? The correct answer is "wing it". I don't want a mobility move and I will not take a mobility move. Everyone knows it means you'll be doing two jobs.

I won't be vindictive and look for another career while on the clock. I won't slack off, but you better believe I will not be doing anything extra that will benefit Fiserv. They have not done a single thing in the past few years to benefit me so why should they expect I do anything to benefit them? As a matter of fact, I've only seen the reduction of benefits.

I was hired for a job. I will do my job. No more, no less. That's the culture you've created FB. No loyalty. No sense of ownership. No passion. No innovative and certainly... NO OPERATIONAL EXCELLENCE. I hope you're happy FB. You're getting the company you deserve and the salary you don't.

Thanks for coming to my Ted Talk.

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| 3461 views | | 15 replies (last April 24, 2023) | Reply
Post ID: @OP+1meHZbWP

15 replies (most recent on top)

So true. And don't bring your laptop while on PTO. No matter what you do, you won't get any return, while most of the FCF was spent on stock repurchase to support their stock price. The emplyee are just the necessary costs to keep the transaction server running, nothing more.

Post from TheLayoff.com

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Post ID: @4bzo+1meHZbWP

I am based in EMEA. you almost express exactly what i feel and think about this directive aproach of whole RTO... I don't know, but I have feeling that all this should leads that we resign and company, ehm F.boy will have better $$$ stats...

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Post ID: @1uel+1meHZbWP

Welcome to the world of "quiet quiting". You, kind friend, have hit that definition with 100% precision. Others would do well to adopt your outlook as well.

FB was forced to admit that on average productivity went up by just giving us that one thing (wfh). Now it's time he learn you can't have your cake and eat it too!

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Post ID: @1end+1meHZbWP

Your last paragraphs reference FB. Does this refer to Frank B?

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Post ID: @ttf+1meHZbWP

Well said.

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Post ID: @pgq+1meHZbWP

Love your post. You’ll get riffed if you Say that, which may be a good thing. What you Say if you don’t want to get riffed is that you had to restructure your schedule to RTO, and unfortunately, you have to get the kids ready for school before work, and after work you’re driving kids to practice, or have a spin class you can’t miss, or volunteer work, etc.

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Post ID: @sam+1meHZbWP

Great post! You’re not complaining or looking to rip off the company, simply doing the job and the hours you are getting paid to do. This is very much my philosophy as well, until I exit I will keep doing what I am paid to do, anything else would be unethical.

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Post ID: @dtd+1meHZbWP

The change in direction is even more d-mbfounding when you factor in that Fiserv spent over a decade flattening offices and making people WFH to slash overhead. Which is actually a good business strategy.

Watching them reverse course is like watching a one armed mechanic try to turn an F150 into a dump truck. It would be hilarious if it wasn't messing with thousands of peoples lives.

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Post ID: @ovi+1meHZbWP

YES. 👏🏻

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Post ID: @plt+1meHZbWP

Perfectly said.

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Post ID: @gqe+1meHZbWP

Great post. Frankie is building a house of straw. And he will be shocked when the whole thing collapses.

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Post ID: @drc+1meHZbWP

If I can’t be trusted to WFH, then don’t call me at home off hours if something goes wrong. It will have to wait until I am physically in the office. And that will be at 8 AM the next business day. They might as well take our laptops and go back to desktop computers.

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Post ID: @kqg+1meHZbWP

This is what I cannot understand, why senior leadership is not acknowledging this fact.

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Post ID: @iap+1meHZbWP

Well said.

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Post ID: @vdi+1meHZbWP

❤️

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Post ID: @avs+1meHZbWP

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