…not to mention they are intentionally routing good calls away from high performance reps.
It’s time for a class action lawsuit. It’s time we stop the unfair treatment.
Maybe a union would help
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I work in the store and pack online orders when they come in. I do see a lot more sales coming from CS vs Telesales. when they are processed by an employee. I had a fleeting though that it was weird.
This is the beginning of the end for Verizon.